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You are picking up your vehicle at the car rental counter and you are invitedperhaps
exhortedto sign up for extra insurance coverages. Do you stand tough and
decline the offerthen wonder later whether you have done the right thing?
Or do you play it safe and take the protection?
These extra coverages sometimes more than double your rental cost. For
example, for a compact car we recently priced with Budget in Portland,
Oregon, the rate for a day for the car with unlimited mileage was $27.54;
to add Loss Damage Waiver coverage (LDW) and Supplemental Liability Insurance
coverage (SLI) would have increased the daily rate by $34.68to $62.22
per day.
To decide whether to bite when these expensive options are offered, you
need to do some advance research. Very likely you have or can get all the
coverage you need without spending a penny for the extras offered by the
car rental company. But there are important exceptions. You will need to
check (1) coverage for damage to, or loss of, the rental car (referred
to as physical damage coverage) and (2) coverage for personal injury
or property damage you cause to someone else for which you are liable (referred
to as liability coverage).
There are four possible sources of insurance protection
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The rental car company may automatically give you some coverage as part
of the price of the car rental. Most companies have such automatic coverage
in most states and foreign countries, but only liability coverage.
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If you have a personal auto insurance policy, the coverage under that policy
might also apply to loss or damage that occurs when you or a relative who
lives with you is driving a rental car.
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If you rent a vehicle using a credit card, as most renters do, that card
probably gives you physical damage coverage, but not liability coverage,
on the rental car.
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The rental car company may allow you to pay extra to buyand may aggressively
try to sell youphysical damage and/or liability coverage above the limits
that come automatically.
Here are some of the caveats to considerand to researchbefore declining
a rental car companys offers:
Automatic with the Vehicle
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You generally dont get any physical damage coverage automatically with
the vehicle.
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The liability coverage you get automatically with the rental vehicle is
likely to be at low limits. For rentals in the U.S., the automatic coverage
is often only up to the minimum state law requires for a car to be registeredless
than $50,000 in most states. In foreign countries, the limits may be even
lower. For example, $2,000 per injured person with Hertz cars in Thailand
and $7,500 per accident with Budget cars in Nicaragua. (On the other hand,
the automatic coverage in some countries is very highmore than $2.3 million
on Hertz rentals in Italy, for example.)
Under Your Personal Insurance
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You will have rental car insurance coverage through a personal auto insurance
policy only if you or a relative you live with has such a policy. If you
have insurance on your own car but dont have collision or comprehensive
coverage under that policypossibly because your car is so old that it
is not worth insuringyour policy wont give you physical damage coverage
on a rental car.
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If you are an employee driving a rental car on company business, you might
have coverage under a company auto insurance policy, but only if your company
has paid extra for such coverage and usually just liability, not physical
damage, coverage.
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Your personal auto insurance policy probably wont give you any protection
for car rentals outside of the U.S. and Canada and a few miles into Mexicoor
might even be limited to just the U.S. It will be useless in other countries.
There are, however, a few companies that extend their coverages to foreign
countries. This is true of Encompass (formerly CNA) and of Chubb. (We think
all personal auto insurance companies should at least give you the option
to buy the coverage.)
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Even if your personal auto insurance policy includes physical damage coverage
on rental cars, you will still be responsible for the deductible as you
would be on your own car, and the policy might pay only up to the value
of your own carpossibly leaving you short if you have an inexpensive car
at home.
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Your personal policy probably will not cover any rental car that you rent
for more than 30 days.
Through Your Credit Card
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Although most credit cards give you automatic physical damage coverageit
is standard on all American Express and Visa cards and most MasterCards,
but not on the standard MasterCard nor Discovers Classic card.
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You will get physical damage protection through your credit card only if
you use the card for the full transactionto pay and for any deposit, and
with some credit cards even to reserve.
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The cardholder must rent the car in his or her own name, not just use the
card to pay for someone elses rental.
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The cardholder must decline the rental companys physical damage (usually
called either CDW or LDW) coverage.
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Coverage does not apply in certain countriesfor example, Australia, Ireland,
Israel, Italy, Jamaica, and New Zealand, in the case of MasterCard.
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Coverage does not apply to certain types of vehicles. It usually excludes
RVs, trucks, vehicles designed to carry more than eight or nine passengers,
vehicles with fewer than four wheels, and pickup trucks (even small pickup
trucks with extended cabs designed to carry four or five passengers).
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Losses involving drivers who are not authorized under the rental agreement
are not covered.
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Any loss that occurs while the vehicle is being used in a way that violates
the rental agreement is not covered.
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Coverage is typically limited to rentals within your country of residence
for no more than 15 consecutive days, or in other countries for no more
than 31 consecutive days. You cant avoid this limitation by simply renting
again and again from the same agency in 15-day intervals.
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Losses due to off-road use of the vehicle are not covered. MasterCard even
excludes from coverage losses sustained on any surface other than a bound
surface such as concrete or tarmaca possible problem if you are renting
that SUV to go over some dirt roads to get to your campsite.
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Coverage may be limited to a maximum amount$50,000 for MasterCard, for
example, and $25,000 for Discover.
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Certain kinds of losses may be excluded. For example, Discover excludes
theft from coverage, and MasterCard excludes from coverage theft of, or
damage to, unlocked or unsecured vehicles.
If these limitations make you inclined to purchase either physical damage
or liability coverage from your car rental company, be sure to check what
you get for that coverage. In Nicaragua with Hertz, for example, paying
$8 per day for extra liability coverage raises the liability limit only
$5,000to $45,000 versus the $40,000 Hertz would give you automatically
with the vehicle. It is, unfortunately, difficult to check in advance what
you get automatically from a rental company and what you get if you pay
extra. Hertz, on the one hand, gives you a lot of information on its website,
though you have to dig for it; Budget, in contrast, gives you few of the
details.
You can get key terms of credit card coverage fairly easily on the the
cards websiteswww.americanexpress.com, www.discovercard.com,
www.mastercard.com, and www.visa.com. Click on the link to benefits.
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