Our tables rating individual doctors will be more valuable
to you if you know how the data were gathered and how they should be
interpreted. See the text of our article for more discussion of these data
regularly survey area CHECKBOOK and Consumer Reports subscribers
for their feedback on services they have used. We sometimes also survey
subscribers to various other websites and publications and survey a sampling of
other area consumers. On our surveys, we ask consumers to rate their
experiences with service providers they had most recently used on several
aspects of service. Our ratings tables show the percent of each doctor’s
surveyed patients who provided a rating of “very good” or “excellent” (as
opposed to “poor,” “fair,” or “good”) for questions on our survey.
have included on our ratings tables all of the doctors for which we received at
least 10 ratings on our customer surveys. If a doctor is not listed on our
ratings tables, it simply means we did not receive at least 10 ratings for him
many doctors were rated by rather small numbers of raters, small differences
between two doctors in the percentage of raters who gave a particular rating
should be ignored.
Doctors who received high
ratings on our surveys are good candidates, but keep in mind that often the
number of raters is small and that a larger number of respondents might have
produced substantially higher or lower scores. Also keep in mind that the
survey responses are inherently subjective; because doctor-patient
relationships are very personal, a physician our respondents liked may not be
one you like.
of the data must be interpreted in view of timeliness. Our customer survey data
are from surveys conducted from January 2008 to July 2015. Survey respondents
were asked to report on experiences in the preceding year.
give checkmarks to service providers that score highest on a scoring system
that we devise for each service field. Our scoring systems weight the various
data in our tables and text based on our subjective judgment of their
importance. Since the scores are based entirely on information presented, you
can apply your own subjective judgments, and decide whether you prefer doctors
we have not given checkmarks.