Lexus of Towson

1040 York Rd
Towson, MD 21204 410-847-7374

Ratings

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Consumer Ratings for Lexus of Towson — 3 Ratings

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Percent of customers who rated service "superior" for:
Advice on choice and use of products
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Reliability (standing behind products, delivering on time, etc.)
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Consumer Comments for Lexus of Towson

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Consumer from FALLS CHURCH, VA
May 31, 2024
Not Recommended
I signed up for a maintenance agreement on condition I could cancel in 30 days and receive a refund. I cancelled the first week, and then had to wait 10 weeks for dealer to refund the price of the agreement. Excuses included finance person was on vacation, Lexus software was being upgraded, and finally, "the check was in the mail". Purchase of the car went smoothly but the maintenance agreements was overpriced and according to another dealer, a poor product. Having to wait 10 weeks for a refund made no sense. I'd avoid Toyota maintenance agreements and would not trust this dealership.
Consumer from Ellicott City, MD
Mar 17, 2018
Recommended
Consumer from Severn, MD
Jun 22, 2017
Recommended