Consumers Checkbook What Patients Say About Their Doctors
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What is the survey about?

The survey asks patients about their experience of care with their doctors. By clicking here, you can see the questionnaire used in the survey. The survey asks patients about their experience in the past 12 months with regard to–

  • How well the doctor communicated, including listening, explaining things, giving easy-to-understand instructions, being aware of the patient's medical history, showing respect, and spending enough time with the patient.
  • Being able to get appointments and care when needed, including getting appointments, getting medical questions answered by phone, and office wait time.
  • Helpfulness and courtesy of office staff.

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