Bay Area Consumers' CHECKBOOK

Chase Reviews, Ratings, and Complaints

Chase received 193 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

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  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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Chase

All locations combined

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What can Consumers' CHECKBOOK tell you about Chase?

Bank Info

Approximate number of branches in area 200

Consumer Ratings

Number of Ratings 193
Percent of customers who rated bank "superior" for "overall service" Subscribe
Percent of customers who rated bank "superior" for "pleasantness of staff" Subscribe
Percent of customers who rated bank "superior" for "knowledge of staff" Subscribe
Percent of customers who rated bank "superior" for "speed of service" Subscribe
Percent of customers who rated bank "superior" for "reasonableness of fee policies" Subscribe
Percent of customers who rated bank "superior" for "convenience of hours" Subscribe
Percent of customers who rated bank "superior" for "clarity of written communications" Subscribe