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Firestone Complete Auto Care received 25 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

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Firestone Complete Auto Care
44 W Gartner Rd #112
Naperville, IL
Phone: 630-961-5757

 
Chicago Consumers' CHECKBOOK > Auto Repair Shops > Brian Automotive
 
Chicago Consumers' CHECKBOOK

"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "

 
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"Great insight in to who to call or where to turn when you need repairs on your car, appliances, home, etc. in Chicago. I've never had a bad experience when I've used one of the services that rated well."

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What can Consumers' CHECKBOOK tell you about Firestone Complete Auto Care ?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 25 ratings
Percent of customers who rated firm "superior" for "doing work properly"
Percent of customers who rated firm "superior" for "starting and completing work promptly"
Percent of customers who rated firm "superior" for "letting you know cost early"
Percent of customers rating shop "superior" for "advice on service options and costs"
Percent of customers who rated firm "superior" for "overall performance"
Percent of customers who rated firm "adequate" or "superior" for "overall performance"
Complaints
Number of complaints on file with local government consumer agencies
Complaint rate :
Number of complaints on file with BBB
Complaint rate :
Prices
Price Index Score
Hourly labor rate for major mechanical repairs
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?

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