Chicago Consumers' CHECKBOOK

Russell Martin Carpet and Rugs Reviews, Ratings, and Complaints

Russell Martin Carpet and Rugs received 20 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK provides:

  • Award winning articles and ratings reports compiled from more than 211,000 Chicago Consumers' CHECKBOOK area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing local carpet stores and installers. Free Article

Russell Martin Carpet and Rugs

633 N Washington St
Naperville, IL 60563
Phone: 630-961-1312
Chicago Consumers' CHECKBOOK magazine
Press Quote

"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "

Press Quote

"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."

A Consumers' CHECKBOOK Subscriber

Great insight in to who to call or where to turn when you need repairs on your car, appliances, home, etc. in Chicago. I've never had a bad experience when I've used one of the services that rated well.

many more comments...

What can Consumers' CHECKBOOK tell you about Russell Martin Carpet and Rugs?

Consumer Ratings for Sales Service

Number of Ratings 17
Percent of customers rating firm "superior" for "advice on choice and use of products": Subscribe
Percent of customers rating firm "superior" for "promptness of service": Subscribe
Percent of customers rating firm "superior" for "staff attitudes/atmosphere": Subscribe
Percent of customers rating firm "superior" for "ease of looking at/testing products": Subscribe
Percent of customers rating firm "superior" for "reliability (standing behind products)": Subscribe
Percent of customers rating firm "superior" for "overall performance": Subscribe

Consumer Ratings for Installation Service

Number of Ratings 20
Percent of customers rating firm "superior" for "doing work properly on the first try": Subscribe
Percent of customers rating firm "superior" for "starting and completing work promptly": Subscribe
Percent of customers rating firm "superior" for "overall performance": Subscribe

Complaints

Number of complaints on file with local government consumer agencies Subscribe
Number of complaints on file with BBB : Subscribe