Boston Consumers' CHECKBOOK
Crate & Barrel Reviews, Ratings, and Complaints
Crate & Barrel received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
- Award winning articles and ratings reports compiled from more than 150,000 Boston Consumers' CHECKBOOK area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
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Crate & Barrel1045 Massachusetts Ave
Cambridge, MA 02138
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What can Consumers' CHECKBOOK tell you about Crate & Barrel?
|Number of Ratings||11|
|Percent of customers rating store "superior" for "overall quality"|
|Percent of customers rating store "superior" for "advice on choice and use of products"|
|Percent of customers rating store "superior" for "staff attitudes/atmosphere"|
|Percent of customers rating store "superior" for "ease of looking at/testing products"|
|Percent of customers rating store "superior" for "prices"|
|Percent of customers rating store "adequate" or "superior" for "promptness of service"|
|Percent of customers rating store "adequate" or "superior" for "reliability"|
|Number of complaints on file with BBB :|
|Does stores website have an online gallery or catalog?|
|Can customers order directly from stores website?|
|Does stores website list prices?|
|Does stores website have room designer software?|
|Special services and payment policies||
|Return time period for special-order items (in original condition)||No returns|
|Restocking fee||No returns|
|Return time period for in-stock items (in original condition)||90 days|