Washington Consumers' CHECKBOOK
Macy's Reviews, Ratings, and Complaints
Macy's received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
- Award winning articles and ratings reports compiled from more than 432,000 Washington Consumers' CHECKBOOK area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
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- Read CHECKBOOK's free advice on choosing local furniture stores.
Macy's5701 Duke St
Alexandria, VA 22304
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I have much to thank CHECKBOOK for. You have saved me a passle of money, I have used throughout this 220K renovation, I am 1/2 way through…Some day I will sit down and figure out how many thousands and tens of thousands of dollars you have saved me…
What can Consumers' CHECKBOOK tell you about Macy's?
|Number of Ratings||10|
|Percent of customers rating store "superior" for "overall quality"|
|Percent of customers rating store "superior" for "advice on choice and use of products"|
|Percent of customers rating store "superior" for "staff attitudes/atmosphere"|
|Percent of customers rating store "superior" for "ease of looking at/testing products"|
|Percent of customers rating store "superior" for "prices"|
|Percent of customers rating store "adequate" or "superior" for "promptness of service"|
|Percent of customers rating store "adequate" or "superior" for "reliability"|
|Number of complaints on file with local government consumer agencies|
|Number of complaints on file with BBB :|
|Does stores website have an online gallery or catalog?|
|Can customers order directly from stores website?|
|Does stores website list prices?|
|Does stores website have room designer software?|
|Special services and payment policies||
|Return time period for special-order items (in original condition)||3 days|
|Return time period for in-stock items (in original condition)||3 days|