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A & D Appliance Center, Medfield, MA |
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A & M Appliances, North Andover, MA |
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A-Z Appliance, Malden, MA |
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AAA Appliance & TV, Jamaica Plain, MA |
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Ace Appliance Service, Bedford, MA |
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Action Appliance, Chelmsford, MA |
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Affordable Appliance, Randolph, MA |
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AM-PM Appliance & Refrigeration Repair Service, Belmont, MA |
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American Appliance Service, Waltham, MA |
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Apollo Appliance Repair, Brockton, MA |
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Appliance Corner, Lawrence, MA |
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Arlington Appliance, Arlington, MA |
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Authorized Service, North Attleboro, MA |
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Automatic Appliance Service, Framingham, MA |
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Baron's TV & Appliance, Plaistow, NH |
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Belcher's Appliance Center, Framingham, MA |
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Belmont Appliance Service, Watertown, MA |
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Boston & Cambridge Appliance Repair, Boston, MA |
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Bright Appliance, Acton, MA |
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Broadway Appliance Service, Taunton, MA |
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Commonwealth Appliance, Norwood, MA |
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D & S Appliance Service, Franklin, MA |
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D-Boy Maytag Home Center, Brighton, MA |
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Dell's Appliance Service, Somerville, MA |
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Douglass Appliance Center, Danvers, MA |
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All locations combined
Phone: 800-469-4663
See how Sears scored based on 668 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
668 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Sears "superior" for "doing work properly"? |
| What percent of customers rated Sears "superior" for "starting and completing work promptly"? |
| What percent of customers rated Sears "superior" for "letting you know cost early"? |
| What percent of customers rated Sears "superior" for "advice on service options and costs"? |
| What percent of customers rated Sears "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from WAKEFIELD, MA wrote on 09/14/09
- I have never had a problem & all my appliance have been & are Kenmore..........
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Subscriber from MELROSE, MA wrote on 08/26/09
- I have a service contract, so cost is generally not an issue. The service people..........
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Subscriber from PEPPERELL, MA wrote on 08/06/09
- too slow, problems repeat after repair. repair people are very nice, but i am not..........
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Subscriber from METHUEN, MA wrote on 08/02/09
- I use Sears for repair of ALL appliances. They provide service for appliances that are..........
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Subscriber from RANDOLPH, MA wrote on 07/13/09
- Phone service abominable; employed delaying tactics before replacing appliance under warranty.......
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- See more comments at Boston Consumers' CHECKBOOK.
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