Other Auto Body Shops
· Brilliance Auto Body, Canton, MA
many more......
 
Boston Consumers' CHECKBOOK
The independent, nonprofit, no-advertising consumer ratings authority
See All Auto Body Shops

Carol's Auto Body received 16 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Boston area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
86% 86%
Carol's Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
50% 50%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 83 auto body shops rated.
  • Based on more than 1,401 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Carol's Auto Body had prices that were 3% lower than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Boston Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $716 to $1,134.

Boston Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Carol's Auto Body
1255 Washington St
Norwood, MA
Phone: 781-762-0031


I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Carol's Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Carol's Auto Body: 16 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Carol's Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from WALTHAM, MA wrote about a local auto body shop: Top notch. Great communicating when problems arise. Works well with insurers........
  • Subscriber from WELLESLEY, MA wrote about a local auto body shop: They fixed my husbands BMW twice. Once when a branch fell on the hood and..........
  • Subscriber from FRAMINGHAM, MA wrote about a local auto body shop: Did have to take car back due to "rattling" sound in rear. Taken care of..........
  • Subscriber from CONCORD, MA wrote about a local auto body shop: People were very helpful........
  • Subscriber from QUINCY, MA wrote about a local auto body shop: J & B has excellent service and repair work. They are honest and I highly..........
  • Subscriber from JAMAICA PLAIN, MA wrote about a local auto body shop: Peter is honest and straightforward. Will go the extra mile to solve your problem. Very..........
  • Subscriber from BOSTON, MA wrote about a local auto body shop: What a find! Mike does excellent work on foreign cars. Definitely recommended........
  • Subscriber from NEEDHAM, MA wrote about a local auto body shop: Qaulity work at a reasonable price........
  • Subscriber from CANTON, MA wrote about a local auto body shop: if you own a car and need auto service-you cant go wrong with this firm...........
  • Subscriber from WILMINGTON, MA wrote about a local auto body shop: Excellent repair shop that we have used over several years........
  • Subscriber from WESTON, MA wrote about a local auto body shop: I chose this shop based on a superior CheckBook rating and have occasion to use..........
  • Subscriber from WHITMAN, MA wrote about a local auto body shop: Ray was very polite and told me exactly what needed to be done. The car..........
  • Subscriber from LEXINGTON, MA wrote about a local auto body shop: Everything about the experience (major auto body work) was positive........
  • Subscriber from JAMAICA PLAIN, MA wrote about a local auto body shop: This is a gem!.......
  • Subscriber from SALEM, NH wrote about a local auto body shop: Have recommended them to many friends who were pleased with their experience........
  • Subscriber from CONCORD, MA wrote about a local auto body shop: I was rear-ended in an accident and the back side of my 2007 Toyota Corolla..........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data