Other Auto Body Shops
· Mal's Auto Body, Lexington, MA
many more......
 
Boston Consumers' CHECKBOOK
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See All Auto Body Shops

Mal's Auto Body received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Boston area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
86% 86%
Mal's Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
50% 50%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 83 auto body shops rated.
  • Based on more than 1,401 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Mal's Auto Body had prices that were 2% higher than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Boston Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $716 to $1,134.

Boston Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Mal's Auto Body
7 Massachusetts Ave
Lexington, MA
Phone: 781-862-7800


I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Mal's Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Mal's Auto Body: 18 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Mal's Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from MEDFORD, MA wrote about a local auto body shop: I was referred to Superior by a mechanic I trust. Ive had work done there..........
  • Subscriber from ARLINGTON, MA wrote about a local auto body shop: This place is the place to go. Fair pricing and superior work. I found them..........
  • Subscriber from RANDOLPH, MA wrote about a local auto body shop: A new owner has taken over as of July 15, 2008. Ratings are based on..........
  • Subscriber from BOSTON, MA wrote about a local auto body shop: They go out of their way to be of help........
  • Subscriber from HOLLISTON, MA wrote about a local auto body shop: a small service station with two excellent mechanics and very reasonable rates. Weve used them..........
  • Subscriber from NORTH ANDOVER, MA wrote about a local auto body shop: Used them a few times. Great service. Great price........
  • Subscriber from METHUEN, MA wrote about a local auto body shop: The couple that runs this shop is sweet, professional, honest, and the shop does outstanding..........
  • Subscriber from BOSTON, MA wrote about a local auto body shop: Kens auto body does honest work. We trust them........
  • Subscriber from WESTON, MA wrote about a local auto body shop: I chose this shop based on a superior CheckBook rating and have occasion to use..........
  • Subscriber from BOXBOROUGH, MA wrote about a local auto body shop: Pleasant, professional.......
  • Subscriber from CINCINNATI, OH wrote about a local auto body shop: Went to Mikes for insurance related repair. Well done guys!.......
  • Subscriber from BEDFORD, MA wrote about a local auto body shop: front end auto repair after accident.......

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data