Other Auto Body Shops
· Mac's Auto Body, West Somerville, MA
· Dick's Auto Body, West Somerville, MA
many more......
 
Boston Consumers' CHECKBOOK
The independent, nonprofit, no-advertising consumer ratings authority
See All Auto Body Shops

Mac's Auto Body received 23 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Boston area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
86% 86%
Mac's Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
50% 50%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 83 auto body shops rated.
  • Based on more than 1,401 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Mac's Auto Body had prices that were 3% lower than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Boston Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $716 to $1,134.

Boston Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Mac's Auto Body
53 Russell St
West Somerville, MA
Phone: 617-776-1166


I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Mac's Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Mac's Auto Body: 23 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Mac's Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from SHARON, MA wrote about a local auto body shop: Great service and repair. They did all the work with the insurer.......
  • Subscriber from LEXINGTON, MA wrote about a local auto body shop: Everything about the experience (major auto body work) was positive........
  • Subscriber from MEDFORD, MA wrote about a local auto body shop: Owner/operator is courteous and very accommodating. All work was impeccable, from major repair down to..........
  • Subscriber from SCITUATE, MA wrote about a local auto body shop: Cant speak highly enough about this firm. Very well versed in terms of working with..........
  • Subscriber from NAHANT, MA wrote about a local auto body shop: EXCELLENT WORK QUALITY AND AFVICE.......
  • Subscriber from LINCOLN, MA wrote about a local auto body shop: Michael and John have done our bodywork for many years. They are highly skilled, fair,..........
  • Subscriber from MEDFORD, MA wrote about a local auto body shop: I was referred to Superior by a mechanic I trust. Ive had work done there..........
  • Subscriber from WESTON, MA wrote about a local auto body shop: They are upfront, do beautiful work, and even try to dissuade you if they feel..........
  • Subscriber from CHELSEA, MA wrote about a local auto body shop: Worked directly with Liberty Mutual to make my repair as simple and painless as possible...........
  • Subscriber from NORWOOD, MA wrote about a local auto body shop: An effortless, pleasant experience. Told me what they were going to do, explained the process,..........
  • Subscriber from NEEDHAM, MA wrote about a local auto body shop: George is the one to go to. Ive used him for a number of jobs........
  • Subscriber from MILLIS, MA wrote about a local auto body shop: Top quality work with honesty included........
  • Subscriber from BOSTON CLG, MA wrote about a local auto body shop: good service, explained my options, excellent work.......
  • Subscriber from QUINCY, MA wrote about a local auto body shop: Fantastic body work at a reasonable price........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data