Other Auto Body Shops
· Phaze II Auto Body, Westford, MA
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Boston Consumers' CHECKBOOK
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Phaze II Auto Body received 13 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Boston area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

How does Phaze II Auto Body
rate compared to other local auto body shops?
Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
85% 85%
Phaze II Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
50% 50%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 83 auto body shops rated.
  • Based on more than 1,311 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.

There were big price differences among shops, according to thousands of price checks by Boston Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $716 to $1,134.

Boston Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Phaze II Auto Body
130 N Main St
Westford, MA
Phone: 978-692-9459

I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Phaze II Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Phaze II Auto Body: 13 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Phaze II Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from BEDFORD, MA wrote about a local auto body shop: front end auto repair after accident.......
  • Subscriber from ASHLAND, MA wrote about a local auto body shop: Highly satisfied.......
  • Subscriber from CONCORD, MA wrote about a local auto body shop: I was rear-ended in an accident and the back side of my 2007 Toyota Corolla..........
  • Subscriber from HAVERHILL, MA wrote about a local auto body shop: Friendly, fast, good work. Have no idea where they stand as far as cost; my..........
  • Subscriber from ARLINGTON, MA wrote about a local auto body shop: Did all the negotations with my insurance co. (USAA) including calling them when more damage..........
  • Subscriber from SHERBORN, MA wrote about a local auto body shop: Outstanding work. A most pleasant experience........
  • Subscriber from BOSTON, MA wrote about a local auto body shop: Kens auto body does honest work. We trust them........
  • Subscriber from LYNN, MA wrote about a local auto body shop: ITS A SMALL SHOP BUT THEY TAKE PRIDE IN THEIR WORK. THEY DO IT ALL..........
  • Subscriber from NORTH ANDOVER, MA wrote about a local auto body shop: I had to call to check to see if the repair was done/car was ready...........
  • Subscriber from PEABODY, MA wrote about a local auto body shop: By far the best auto repair shop I have ever used. Fixed right the first..........
  • Subscriber from SOMERVILLE, MA wrote about a local auto body shop: I went in with a lot of damage and needing to leave on a trip..........
  • Subscriber from NEEDHAM, MA wrote about a local auto body shop: Superb quality of work, fair price, small shop........
  • Subscriber from WHITMAN, MA wrote about a local auto body shop: Ray was very polite and told me exactly what needed to be done. The car..........
  • Subscriber from WEST ROXBURY, MA wrote about a local auto body shop: Ive been using this shop for about 30 years; always great work; on time and..........
  • Subscriber from CANTON, MA wrote about a local auto body shop: if you own a car and need auto service-you cant go wrong with this firm...........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data




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