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Palmer's Garage received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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712 Summer St
Arlington, MA
Phone: 781-643-3345
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
12 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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Mirak Chevrolet Hyundai, Arlington, MA
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Palmer's Garage, Arlington, MA
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Arlington Auto Clinic, Arlington, MA
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First Foreign Auto & Foreign Body Works, Arlington, MA
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B & R Auto Center, Arlington, MA
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Bruce Tire, Arlington, MA
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Grey Patti Automotive, Arlington, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from WESTON, MA wrote about a local auto repair shop:
Very good work, for most mechanical problems. Because they have to order parts from outside,..........
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Subscriber from ACTON, MA wrote about a local auto repair shop:
Car is relatively new, so only routine services have been required so far........
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Subscriber from ARLINGTON, MA wrote about a local auto repair shop:
I have used these people for 15 years without a problem. Honda and Acura specialists........
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Subscriber from GEORGETOWN, MA wrote about a local auto repair shop:
Bob often does not charge customers for very minor work or fixes........
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Subscriber from NEWTONVILLE, MA wrote about a local auto repair shop:
This is a one-man shop. Tom Mica is terrific. He is thoughtful in diagnosing problems,..........
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Subscriber from ROSLINDALE, MA wrote about a local auto repair shop:
Work gets done and properly. Reasonable prices. No need to go elsewhere. Keeps our 2000..........
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Subscriber from NUTTING LAKE, MA wrote about a local auto repair shop:
Repairs not cheap, but mechanics competent. Facility is very convenient for workdays with Wifi and..........
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Subscriber from DEDHAM, MA wrote about a local auto repair shop:
A.S.P.I. is wonderful! They take care of any maintenance or repair issues as quickly as..........
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
Very good for basic service and advice........
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Subscriber from CONCORD, MA wrote about a local auto repair shop:
Excellent mechanic. Work done on time and done well........
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Subscriber from NEWTON, MA wrote about a local auto repair shop:
Also, open till 10 PM........
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Subscriber from SUDBURY, MA wrote about a local auto repair shop:
A good experience all-round.......
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Very Expensive. Recommend services and repairs which may not be necessary........
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
Very pleasant, very fair prices (much less than dealer) and prompt and complete work. Only..........
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Subscriber from WINTHROP, MA wrote about a local auto repair shop:
Peppi has repaired our auto numerous times and he is honest and fair. He does..........
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
All the personnel at this service center are well-informed and very cooperative........
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Subscriber from RANDOLPH, MA wrote about a local auto repair shop:
Excellent facility with top-notch technicians and advisors........
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Subscriber from DOVER, MA wrote about a local auto repair shop:
Great mechanic for VW and Audi.......
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