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Kelly Nissan received 19 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
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- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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420 Cabot St
Beverly, MA
Phone: 978-922-1405
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
19 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from NEWTON, MA wrote about a local auto repair shop:
Also, open till 10 PM........
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Subscriber from METHUEN, MA wrote about a local auto repair shop:
You cant get better service or prices. These guys rock! I trust the owners and..........
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Subscriber from DANVERS, MA wrote about a local auto repair shop:
Best mechanic on North Shore!!.......
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
good service.......
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Subscriber from ACTON, MA wrote about a local auto repair shop:
Frank is usually busy (need to book appointments in advance) but I fully trust his..........
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Subscriber from MOODY, ME wrote about a local auto repair shop:
Superb service every time. Have gone there for years with several cars. They are also..........
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Subscriber from CHESTNUT HILL, MA wrote about a local auto repair shop:
Reliable, quality work, but expensive........
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Subscriber from NUTTING LAKE, MA wrote about a local auto repair shop:
HAVE BEEN WITH THIS FIRM FOR SEVERAL YEARS. FOLLOWED FROM BILLERICA TO NEW LOCATION IN..........
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Subscriber from WALPOLE, MA wrote about a local auto repair shop:
Robert is very honest and fair........
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
We have had two cars serviced/repaired. Mercedes 2004 and 1996 BMW. Reliable and trustworthy.......
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Subscriber from WRENTHAM, MA wrote about a local auto repair shop:
great local service station - no pressure.......
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Subscriber from DEDHAM, MA wrote about a local auto repair shop:
Al and Ed are the best. always let you know upfront approx, how much the..........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Have been taking our cars to Village Subaru for years. Excellent service. Great people. Recommend..........
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