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Herb Chambers Toyota received 23 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
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- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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32 Brighton Ave
Boston, MA
Phone: 617-254-8100
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
23 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SUDBURY, MA wrote about a local auto repair shop:
I only go to buy tires and to have my snow tires put on or..........
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Subscriber from MALDEN, MA wrote about a local auto repair shop:
Always happy with service, rates are very competitive.......
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Subscriber from ARLINGTON, MA wrote about a local auto repair shop:
Although the environment seemed a bit rough around the edges at first sight, the service..........
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Subscriber from WELLESLEY HILLS, MA wrote about a local auto repair shop:
Have been going there for years. Very honest assessment of work needed (or not) and..........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
All the service at Rons Tire is superior in comparison to all other local tire..........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
The best & most reliable shop Ive used in 40 years!.......
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
They are a pleasure to deal with........
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Subscriber from TAUNTON, MA wrote about a local auto repair shop:
Like any other dealership, repairs are expensive. Brakes on a corolla were $1,500. Much cheaper..........
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Very Expensive. Recommend services and repairs which may not be necessary........
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Subscriber from DEDHAM, MA wrote about a local auto repair shop:
My first experience with EAS was very positive. Car rode very much better after they..........
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Subscriber from PEABODY, MA wrote about a local auto repair shop:
Top notch service center and always quotes correctly and will show you when repairs are..........
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Subscriber from BURLINGTON, MA wrote about a local auto repair shop:
Excellent work.......
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Subscriber from WELLESLEY, MA wrote about a local auto repair shop:
Normally use a shop closer to my workplace for car maintenance but had to use..........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Honest and knowledgeble. Another garage said I needed expensive repairs. The mechanics at Heritage fixed..........
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