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Falmouth Toyota Scion received 27 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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290 MacArthur Blvd
Bourne, MA
Phone: 508-759-1900
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
27 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is firm a member of the Better Business Bureau? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from WAKEFIELD, MA wrote about a local auto repair shop:
Very honest people who do the job right the first time. They always tell you..........
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
Experienced, honest and straightfoward........
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Subscriber from SUDBURY, MA wrote about a local auto repair shop:
Excellent Nissan service; much lower rates than the dealer........
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Very Expensive. Recommend services and repairs which may not be necessary........
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Subscriber from WAKEFIELD, MA wrote about a local auto repair shop:
Very honest and thorough........
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Subscriber from TAUNTON, MA wrote about a local auto repair shop:
Like any other dealership, repairs are expensive. Brakes on a corolla were $1,500. Much cheaper..........
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Subscriber from MARSHFIELD, MA wrote about a local auto repair shop:
CANT BE BEAT. HONEST, HELPFUL,REASONABLE COST.......
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
Dont have their phone number. Maintenance on transmission done at very reasonable cost plus some..........
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Subscriber from RANDOLPH, MA wrote about a local auto repair shop:
Excellent facility with top-notch technicians and advisors........
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Outstanding work on replacing 3 catalytic converter on my car. Gave me a competitive quote..........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
Have brought my car to Cambridge Auto for 12 years; always very satisfied.......
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Subscriber from NEWBURYPORT, MA wrote about a local auto repair shop:
Outstanding small shop with great personal service.......
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Subscriber from NORTH CHELMSFORD, MA wrote about a local auto repair shop:
Great service and repaired the 1st time after 3 other shops were unable to diagnose..........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Excellent service! They take great care of our cars. Fix things right and dont recommend..........
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