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Firestone Complete Auto Care received 16 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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535 Granite St
Braintree, MA
Phone: 781-843-2870
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
16 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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Sullivan Tire, Braintree, MA
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Firestone Complete Auto Care, Braintree, MA
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Sullivan Tire, Braintree, MA
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Herb Chambers Ford of Braintree, Braintree, MA
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Geyer's Garage, Braintree, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from AUBURNDALE, MA wrote about a local auto repair shop:
Excellent in all respects........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
More expensive than a private mechanic but definitely worth it for complex repairs.......
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
Have been doing virtually exclusive business here for 15 years........
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Subscriber from SCITUATE, MA wrote about a local auto repair shop:
Been using them for 45 years -- top-drawer!.......
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Subscriber from BURLINGTON, MA wrote about a local auto repair shop:
Accurate presents cost-effective solutions to repair issues. They very capably explain what is wrong, how..........
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Subscriber from MANSFIELD, MA wrote about a local auto repair shop:
We brought our car to them for several years for repairs and mantainance and the..........
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Subscriber from WILMINGTON, MA wrote about a local auto repair shop:
Several times have needed emergency service and they always had the work done on time...........
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
All the personnel at this service center are well-informed and very cooperative........
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Subscriber from DANVERS, MA wrote about a local auto repair shop:
First class job each and every time for all of our Acuras..we hve 4 of..........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
I have taken my cars to this local family-owned business for over 25 years, and..........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
They do excellent reliable on short notice work, but I suspect not cheaply, though I..........
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