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Bernardi Acura of Boston received 34 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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1600 Soldiers Field Rd
Brighton, MA
Phone: 617-254-5400
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
34 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Cost high - charge over list for parts but helpful and reliabile.......
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Subscriber from AYER, MA wrote about a local auto repair shop:
Dave is the owner and mechanic. Very helpful in sharing his knowledge about my car...........
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Subscriber from DEDHAM, MA wrote about a local auto repair shop:
Very efficient and competent work. All of the mechanics seem to be experienced and skilled........
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Subscriber from WAKEFIELD, MA wrote about a local auto repair shop:
Very honest people who do the job right the first time. They always tell you..........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
They have a national reputation to uphold. Honest, fair, and great diagnosticians. Good guys, all........
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Subscriber from NUTTING LAKE, MA wrote about a local auto repair shop:
AN AAA APPROVED REPAIR SHOP. HIGHER PRICES THAN MOST.......
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
More expensive, but they diagnose the problem correctly and fix it. Better than shops, in..........
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Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Honest and forthcoming. Price a little high but well worth it........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
I have been going to this shop for years. They are the best........
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Its a small shop but theyre very knowledgeable, fair and above all HONEST. Work is..........
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Outstanding work on replacing 3 catalytic converter on my car. Gave me a competitive quote..........
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