 |
Good News Garage received 61 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
75 Hamilton St
Cambridge, MA
Phone: 617-354-5383
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
61 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Fresh Pond Mobil, Cambridge, MA
|
| · |
Cambridge Honda, Cambridge, MA
|
| · |
Foreign Auto Center, Cambridge, MA
|
| · |
Metric Systems, Cambridge, MA
|
| · |
Good News Garage, Cambridge, MA
|
| · |
Advance Muffler & Brake, Cambridge, MA
|
| · |
New Street Auto Service, Cambridge, MA
|
| · |
Honda House, Cambridge, MA
|
| · |
Cinderella Carriage, Cambridge, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SUDBURY, MA wrote about a local auto repair shop:
A good experience all-round.......
-
Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
All the service at Rons Tire is superior in comparison to all other local tire..........
-
Subscriber from READING, MA wrote about a local auto repair shop:
The owner of this two-man shop is honest, competent, and pleasant to deal with, and..........
-
Subscriber from QUINCY, MA wrote about a local auto repair shop:
Jim is the best -- a real neighborhood guy!.......
-
Subscriber from PINEHURST, MA wrote about a local auto repair shop:
I have been using them since 1990 and now that the mechanic is the owner,..........
-
Subscriber from DANVERS, MA wrote about a local auto repair shop:
Best mechanic on North Shore!!.......
-
Subscriber from BEDFORD, MA wrote about a local auto repair shop:
Please note, they are no longer in Burlington. THey are now in Bedford........
-
Subscriber from PEABODY, MA wrote about a local auto repair shop:
By far the best Auto repair shop I have ever used. Repairs are always fixed..........
-
Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
They are a pleasure to deal with........
-
Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Expensive, but worth the cost.......
-
Subscriber from PLYMOUTH, MA wrote about a local auto repair shop:
Honest, trustworthy, and quality.......
-
Subscriber from MOODY, ME wrote about a local auto repair shop:
Wonderful shop! Been going to them for 25 years. Never a problem, always a perfect..........
-
Subscriber from SOMERVILLE, MA wrote about a local auto repair shop:
Excellent shop - Top Notch!!!!.......
-
Subscriber from NEEDHAM HEIGHTS, MA wrote about a local auto repair shop:
Excellent service and very helpful on questions and advice.......
|
|
|
 |