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Firestone Complete Auto Care received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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159 Endicott St
Danvers, MA
Phone: 978-750-8070
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
10 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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Danvers Ford, Danvers, MA
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Firestone Complete Auto Care, Danvers, MA
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Ira Toyota of Danvers, Danvers, MA
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Ira Subaru of Danvers, Danvers, MA
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Honda North, Danvers, MA
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Danvers Auto Engineering, Danvers, MA
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Kelly Infiniti, Danvers, MA
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Pete's Garage, Danvers, MA
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Herb Chambers Chrysler Jeep Dodge, Danvers, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from NUTTING LAKE, MA wrote about a local auto repair shop:
HAVE BEEN WITH THIS FIRM FOR SEVERAL YEARS. FOLLOWED FROM BILLERICA TO NEW LOCATION IN..........
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Subscriber from WESTON, MA wrote about a local auto repair shop:
Very good work, for most mechanical problems. Because they have to order parts from outside,..........
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Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
I can send my wife there for car repair or maintenance and know she will..........
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Subscriber from WAYLAND, MA wrote about a local auto repair shop:
High cost, but good quality work.......
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Subscriber from LAWRENCE, MA wrote about a local auto repair shop:
Would not trust any of my cars to anyone else. I know of no one..........
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
They almost make it a pleasure to get ones car serviced! Friendly, courteous, helpful staff..........
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Subscriber from HOPKINTON, MA wrote about a local auto repair shop:
GREAT SERVICE WITHOUT AN APPOINTMENT. I COMPLETELY TRUST I AM GETTING AN HONEST REPAIR EVERY..........
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Subscriber from MEDFORD, MA wrote about a local auto repair shop:
When I moved to Boston I had the good fortune to be referred to A&M..........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
Generally great results on first try! And willing to advise you on what you can..........
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