 |
Al's Auto received 16 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
95 Milton St
Dedham, MA
Phone: 781-326-2860
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
16 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Dalzell Volvo, Dedham, MA
|
| · |
ASPI Motor Cars, Dedham, MA
|
| · |
Fairmount Automotive Specialists, Dedham, MA
|
| · |
Ames Street Auto, Dedham, MA
|
| · |
Owen Motors, Dedham, MA
|
| · |
Al's Auto, Dedham, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from NEWTON, MA wrote about a local auto repair shop:
I have been using Advanced for years. This year they had some trouble fixing a..........
-
Subscriber from DORCHESTR CTR, MA wrote about a local auto repair shop:
Excellent at diagnosing problems........
-
Subscriber from HINGHAM, MA wrote about a local auto repair shop:
Tommy has done an excellent job galvanizing the service dept. and keeping focus on the..........
-
Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Great service and communication. Gives you all the options and helps prioritize necessary repairs........
-
Subscriber from STONEHAM, MA wrote about a local auto repair shop:
When I am going on a long trip, they will check my car to make..........
-
Subscriber from SCITUATE, MA wrote about a local auto repair shop:
I dont know how Ive ever done without McBriens, and I would recommend to anyone..........
-
Subscriber from SOMERVILLE, MA wrote about a local auto repair shop:
Excellent shop - Top Notch!!!!.......
-
Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
I cant praise them too much -- good work and a reasonable price and no..........
-
Subscriber from NEWTONVILLE, MA wrote about a local auto repair shop:
This is a one-man shop. Tom Mica is terrific. He is thoughtful in diagnosing problems,..........
-
Subscriber from ACTON, MA wrote about a local auto repair shop:
Best Service locally........
-
Subscriber from LYNN, MA wrote about a local auto repair shop:
I wish Mullys had Sunday hours, as thats my best time to bring the car..........
-
Subscriber from ARLINGTON, MA wrote about a local auto repair shop:
I have used these people for 15 years without a problem. Honda and Acura specialists........
-
Subscriber from DEDHAM, MA wrote about a local auto repair shop:
As with most dealership repair shops, Clay Nissan is overpriced and often recommends additional things..........
-
Subscriber from NATICK, MA wrote about a local auto repair shop:
Always available when needed, complete work quickly, very reasonable.......
-
Subscriber from SEEKONK, MA wrote about a local auto repair shop:
Wayne is the best. He always goes above and beyond. I recommend him all the..........
-
Subscriber from SALEM, MA wrote about a local auto repair shop:
Can always depend on them. They stand behind their work 100%........
-
Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Very knowledgeable. Explains repair and options. Uses quality parts and backs up his work. Shows..........
-
Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
True to their rating! Local, knowledgeable, thorough, and customer focused. Highly recommend!.......
|
|
|
 |