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Janell Ford of Hanover received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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2000 Washington St
Hanover, MA
Phone: 781-982-4500
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
17 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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Dave Delaney's Columbia Buick GMC, Hanover, MA
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Bruce's Auto Service, Hanover, MA
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McGee Toyota Scion, Hanover, MA
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Janell Ford of Hanover, Hanover, MA
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Planet Subaru, Hanover, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
Pleasant, knowledgeable, and high integrity - what more can you ask for? They do what..........
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Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
Friendly, prompt, honest skilled mechanics.......
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Subscriber from WRENTHAM, MA wrote about a local auto repair shop:
great local service station - no pressure.......
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
Very easy to work with and always tries to find the least expensive options first...........
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Subscriber from LOWELL, MA wrote about a local auto repair shop:
This is the only place I bring my car. They take care of all my..........
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Very knowledgeable. Explains repair and options. Uses quality parts and backs up his work. Shows..........
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Subscriber from WINCHESTER, MA wrote about a local auto repair shop:
Have used them for 28 years. They are honest & reliable........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
They are the nicest people to work with. And do they great work........
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
More expensive, but they diagnose the problem correctly and fix it. Better than shops, in..........
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Subscriber from BOXFORD, MA wrote about a local auto repair shop:
Outstanding work, value and service. B & B is the most honest of any Auto..........
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Very professional service and great rates on rebuilding a transmission........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
Bob and Dave are the best. Honest, competent and personable.......
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Subscriber from BRAINTREE, MA wrote about a local auto repair shop:
I have used this service center for years, even after I sold my Saturn for..........
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Subscriber from AUBURNDALE, MA wrote about a local auto repair shop:
25 years of service for us. Honest, clear, professional, courteous. Willing to work on my..........
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Subscriber from SEEKONK, MA wrote about a local auto repair shop:
Wayne is the best. He always goes above and beyond. I recommend him all the..........
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