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Regan Ford received 13 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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501 Broadway
Haverhill, MA
Phone: 978-373-3878
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
13 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SALISBURY, MA wrote about a local auto repair shop:
Great mechanics at a very fair price.......
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
Great service and wonderful people........
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Subscriber from ALLSTON, MA wrote about a local auto repair shop:
They are absolutely the best........
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Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Great service and communication. Gives you all the options and helps prioritize necessary repairs........
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Subscriber from WALPOLE, MA wrote about a local auto repair shop:
Robert is very honest and fair........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
This place is a gem for those tired of getting hood-winked and hosed by dealership..........
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
Sam will also find you a second hand car at the price you want -..........
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Subscriber from ALLSTON, MA wrote about a local auto repair shop:
I was quite satisfied with the brake replacement and oil changes they did. Prices are..........
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Subscriber from FRANKLIN, MA wrote about a local auto repair shop:
able to accomodate in a pinch. Great service.......
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Subscriber from WRENTHAM, MA wrote about a local auto repair shop:
What a gem. Great service at a reasonable cost. GREAT service area. These guys are..........
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
Experienced, honest and straightfoward........
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Subscriber from CONCORD, MA wrote about a local auto repair shop:
Excellent mechanic. Work done on time and done well........
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Subscriber from BELMONT, MA wrote about a local auto repair shop:
A fair, honest and reasonable mechanic! A tough combination to find........
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Subscriber from WEST ROXBURY, MA wrote about a local auto repair shop:
Always a pleasure to work with........
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Subscriber from BURLINGTON, MA wrote about a local auto repair shop:
I have been using them for over 20 years now and have never been disappointed..........
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Very knowledgeable. Explains repair and options. Uses quality parts and backs up his work. Shows..........
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Subscriber from MILTON, MA wrote about a local auto repair shop:
Not only did this repair shop fix my car for a lower cost than previous..........
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
will get the job done at a fair price with good guidance to minimize cost..........
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Subscriber from DANVERS, MA wrote about a local auto repair shop:
Best mechanic on North Shore!!.......
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Very professional service and great rates on rebuilding a transmission........
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
good service.......
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