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AJ's Auto Repair received 23 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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12 Crow Point Ln
Hingham, MA
Phone: 781-749-9611
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
23 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from WESTON, MA wrote about a local auto repair shop:
Very good work, for most mechanical problems. Because they have to order parts from outside,..........
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Subscriber from DANVERS, MA wrote about a local auto repair shop:
Best mechanic on North Shore!!.......
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Subscriber from WOBURN, MA wrote about a local auto repair shop:
He never tries to find something extra to add that might need repairing. He always..........
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Subscriber from BEDFORD, MA wrote about a local auto repair shop:
Herb Farnsworth (the owner) is Great!!!.......
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Subscriber from BILLERICA, MA wrote about a local auto repair shop:
Charlie fabricated a coolant hose assembly when Chrysler couldnt supply one any more........
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Subscriber from NEWBURY, MA wrote about a local auto repair shop:
Great group of people - been going there for may years.......
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Subscriber from DUXBURY, MA wrote about a local auto repair shop:
Used this shop after the favorable reviews on this site. Was THRILLED to find a..........
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
Have been going to Bob since 2000. No regrets, no complaints. Highly recommended.......
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Subscriber from EVERETT, MA wrote about a local auto repair shop:
The mechanical shop is actually across the street from the body shop and is just..........
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Subscriber from WEST NEWTON, MA wrote about a local auto repair shop:
Very customer-oriented service!.......
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Subscriber from CHELMSFORD, MA wrote about a local auto repair shop:
Quickly and correctly repaired a power steering issue without doing unnecessary extra work........
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Subscriber from NORTHBOROUGH, MA wrote about a local auto repair shop:
Very trustworthy and they fix the problem........
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
Good at preventive maintenance.......
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Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Shuttle service, rentals available.......
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Subscriber from WEST NEWTON, MA wrote about a local auto repair shop:
very honest. fair prices........
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Subscriber from READING, MA wrote about a local auto repair shop:
Does great work and hes honest! The 2 most important qualities in an auto mechanic..........
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Subscriber from NEWTON, MA wrote about a local auto repair shop:
The people here are honest, reliable and very knowledgeable........
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Subscriber from HINGHAM, MA wrote about a local auto repair shop:
Tommy has done an excellent job galvanizing the service dept. and keeping focus on the..........
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Subscriber from CHESTNUT HILL, MA wrote about a local auto repair shop:
Reliable, quality work, but expensive........
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