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Lexington Toyota received 119 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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409 Massachusetts Ave
Lexington, MA
Phone: 781-861-7400
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
119 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from BOXFORD, MA wrote about a local auto repair shop:
I used to take my car to IRA Lexus, but I get the same service..........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Honest and knowledgeble. Another garage said I needed expensive repairs. The mechanics at Heritage fixed..........
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Subscriber from CHELMSFORD, MA wrote about a local auto repair shop:
I chose this garage because it was listed in AAA & Checkbook when my car..........
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Subscriber from STOUGHTON, MA wrote about a local auto repair shop:
Rays honesty and willingness to explain whats needed and why is exemplary........
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Subscriber from BILLERICA, MA wrote about a local auto repair shop:
Charlie fabricated a coolant hose assembly when Chrysler couldnt supply one any more........
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Subscriber from BROCKTON, MA wrote about a local auto repair shop:
Corayers is a top notch provider of auto repairs. Their staff is extremely knowledgeable, friendly,..........
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Subscriber from DANVERS, MA wrote about a local auto repair shop:
Best mechanic on North Shore!!.......
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Subscriber from ARLINGTON, MA wrote about a local auto repair shop:
Excellent to deal with........
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Subscriber from WINTHROP, MA wrote about a local auto repair shop:
Peppi has repaired our auto numerous times and he is honest and fair. He does..........
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Subscriber from CHELMSFORD, MA wrote about a local auto repair shop:
I have received excellent, honest service from them for 15 years........
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Subscriber from TAUNTON, MA wrote about a local auto repair shop:
Like any other dealership, repairs are expensive. Brakes on a corolla were $1,500. Much cheaper..........
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Subscriber from LYNN, MA wrote about a local auto repair shop:
HES THE BEST IN THE CITY ITS A FAMILY RUN BUSINESS ROD DELAND TOOK OVER..........
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Subscriber from MARLBOROUGH, MA wrote about a local auto repair shop:
In January 2008 3 guys who previously worked at Import Auto Services on Maple Street..........
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