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Drum Hill Ford received 22 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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1212 Westford St
Lowell, MA
Phone: 978-452-3900
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
22 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from DORCHESTER CENTER, MA wrote about a local auto repair shop:
We had to take our car in for some major service work and Prime not..........
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Subscriber from NORTH ANDOVER, MA wrote about a local auto repair shop:
The guys at Merrimack Valley Tire are excellent! They are open and helpful. When a..........
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Subscriber from BURLINGTON, MA wrote about a local auto repair shop:
Excellent work.......
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Subscriber from DOVER, MA wrote about a local auto repair shop:
Excellent Garage.......
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Subscriber from MEDFIELD, MA wrote about a local auto repair shop:
great place.......
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Subscriber from NUTTING LAKE, MA wrote about a local auto repair shop:
AN AAA APPROVED REPAIR SHOP. HIGHER PRICES THAN MOST.......
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Subscriber from ASHLAND, MA wrote about a local auto repair shop:
Clearly interested in making sure youre safe and comfortable on the road.......
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Subscriber from READING, MA wrote about a local auto repair shop:
Does great work and hes honest! The 2 most important qualities in an auto mechanic..........
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Subscriber from DORCHESTR CTR, MA wrote about a local auto repair shop:
Excellent at diagnosing problems........
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Subscriber from MARLBOROUGH, MA wrote about a local auto repair shop:
Best mechanic Ive ever had. Cant say enough good things, from price to quality of..........
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Subscriber from MEDWAY, MA wrote about a local auto repair shop:
I highly recommend the quality and excellent service provided by Boudreaus........
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
They really care about their customers and about doing the work right the first time...........
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