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Direct Tire & Auto Service received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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321 Speen St
Natick, MA
Phone: 508-655-4455
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
18 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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Master Mechanics Automotive, Natick, MA
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Metro West Subaru, Natick, MA
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Autobahn Automotive, Natick, MA
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Central Service Garage, Natick, MA
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Firestone Complete Auto Care, Natick, MA
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Bernardi Honda, Natick, MA
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Direct Tire & Auto Service, Natick, MA
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Frazee Automotive, Natick, MA
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Brigham-Gill Chrysler Jeep Dodge, Natick, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Very knowledgeable. Explains repair and options. Uses quality parts and backs up his work. Shows..........
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Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Great service and communication. Gives you all the options and helps prioritize necessary repairs........
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Subscriber from ASHLAND, MA wrote about a local auto repair shop:
Clearly interested in making sure youre safe and comfortable on the road.......
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Subscriber from WILMINGTON, MA wrote about a local auto repair shop:
Several times have needed emergency service and they always had the work done on time...........
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
Have been going to Bob since 2000. No regrets, no complaints. Highly recommended.......
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Subscriber from WEST NEWTON, MA wrote about a local auto repair shop:
Does not push repairs that are unnecessary. Good antidote to dealers........
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
Pleasant, knowledgeable, and high integrity - what more can you ask for? They do what..........
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Subscriber from HOPKINTON, MA wrote about a local auto repair shop:
Ive been using Speen Street for 25 years. They are the best. Free loaner cars...........
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Subscriber from WESTON, MA wrote about a local auto repair shop:
Expensive, but they do a good job.......
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Subscriber from WALPOLE, MA wrote about a local auto repair shop:
Robert is very honest and fair........
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
This is the first dealer from whom we have purchased a second car, having been..........
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