 |
Master Mechanics Automotive received 40 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
10 South Ave
Natick, MA
Phone: 508-653-3322
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
40 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Metro West Subaru, Natick, MA
|
| · |
Firestone Complete Auto Care, Natick, MA
|
| · |
Bernardi Honda, Natick, MA
|
| · |
Frazee Automotive, Natick, MA
|
| · |
Master Mechanics Automotive, Natick, MA
|
| · |
Brigham-Gill Chrysler Jeep Dodge, Natick, MA
|
| · |
Autobahn Automotive, Natick, MA
|
| · |
Direct Tire & Auto Service, Natick, MA
|
| · |
Central Service Garage, Natick, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from LYNN, MA wrote about a local auto repair shop:
HES THE BEST IN THE CITY ITS A FAMILY RUN BUSINESS ROD DELAND TOOK OVER..........
-
Subscriber from WINCHESTER, MA wrote about a local auto repair shop:
They always give you all the options and never do unnecessary work. Great at diagnosing..........
-
Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
This place is a gem for those tired of getting hood-winked and hosed by dealership..........
-
Subscriber from WOBURN, MA wrote about a local auto repair shop:
He never tries to find something extra to add that might need repairing. He always..........
-
Subscriber from CHESTNUT HILL, MA wrote about a local auto repair shop:
Reliable, quality work, but expensive........
-
Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
All the personnel at this service center are well-informed and very cooperative........
-
Subscriber from NEWTON, MA wrote about a local auto repair shop:
Great service, honest advice........
-
Subscriber from SCITUATE, MA wrote about a local auto repair shop:
Been using them for 45 years -- top-drawer!.......
|
|
|
 |