 |
GTR Arbuckle received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
397 Great Plain Ave
Needham, MA
Phone: 781-444-9637
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
10 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
 |

| · |
Brian's Garage, Needham, MA
|
| · |
Old Time Garage, Needham, MA
|
| · |
GTR Arbuckle, Needham, MA
|
| · |
Art's Automobile Repair, Needham, MA
|
| · |
Muzi Motors, Needham, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from NORTH CHELMSFORD, MA wrote about a local auto repair shop:
Great service and repaired the 1st time after 3 other shops were unable to diagnose..........
-
Subscriber from KINGSTON, MA wrote about a local auto repair shop:
Honest!.......
-
Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
More expensive than a private mechanic but definitely worth it for complex repairs.......
-
Subscriber from MEDWAY, MA wrote about a local auto repair shop:
I highly recommend the quality and excellent service provided by Boudreaus........
-
Subscriber from LYNN, MA wrote about a local auto repair shop:
They do superior work on time. At a very low price. The only drawback is..........
-
Subscriber from HOLLISTON, MA wrote about a local auto repair shop:
They fix it and it stays fixed. Prices are reasonable. Always available when I need..........
-
Subscriber from LINCOLN, MA wrote about a local auto repair shop:
I have used them for years for both my cars and they continue to provide..........
-
Subscriber from SO WEYMOUTH, MA wrote about a local auto repair shop:
Required routine maintenance done well and in a timely way. The wait time is often..........
-
Subscriber from WOBURN, MA wrote about a local auto repair shop:
High quality service! Quick turn-around and reasonable prices........
-
Subscriber from MANCHESTER, MA wrote about a local auto repair shop:
I would reconmend this company/owner to anyone........
-
Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
Quality work, trustworthy, and you always deal directly with the owner........
-
Subscriber from LOWELL, MA wrote about a local auto repair shop:
Use them for all family auto needs........
-
Subscriber from WAKEFIELD, MA wrote about a local auto repair shop:
Very honest and thorough........
-
Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Honest and forthcoming. Price a little high but well worth it........
-
Subscriber from LINCOLN, MA wrote about a local auto repair shop:
good service.......
-
Subscriber from LYNN, MA wrote about a local auto repair shop:
I wish Mullys had Sunday hours, as thats my best time to bring the car..........
-
Subscriber from SOMERVILLE, MA wrote about a local auto repair shop:
They are keeping my 1998 Subaru Outback in very good operating condition, but the repair..........
|
|
|
 |