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How does Sutton Street Service Rate?
Sutton Street Service received 14 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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 Sutton Street Service
200 Sutton St
North Andover, MA
Phone: 978-688-4332


"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."


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What can Consumers' CHECKBOOK tell you about Sutton Street Service?
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for quality? ... answers available
Does shop get CHECKBOOK's top rating (CHECKBOOK's top rating) for price? ... answers available
CHECKBOOK Ratings
Number of customer survey ratings: 14 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Hourly labor rate for major mechanical repairs:
Additional Information
Is shop AAA approved?
Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician?
Is shop authorized to perform emissions and safety inspections?
Is shop authorized to perform emissions repairs?
What makes of vehicles does shop repair?
Local Auto Repair Shops
· Sutton Street Service, North Andover, MA
· Trombly Brothers, North Andover, MA
many more......

 
Sample Subscriber Comments & Reviews for Auto Repair Shops in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.

  • Subscriber from SOMERVILLE, MA wrote about a local auto repair shop: Excellent shop - Top Notch!!!!.......
  • Subscriber from BROCKTON, MA wrote about a local auto repair shop: Corayers is a top notch provider of auto repairs. Their staff is extremely knowledgeable, friendly,..........
  • Subscriber from MEDWAY, MA wrote about a local auto repair shop: I highly recommend the quality and excellent service provided by Boudreaus........
  • Subscriber from WRENTHAM, MA wrote about a local auto repair shop: What a gem. Great service at a reasonable cost. GREAT service area. These guys are..........
  • Subscriber from SO WEYMOUTH, MA wrote about a local auto repair shop: Excellent work, very courteous and respectful. Allows time to talk with the customer to understand..........
  • Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop: They keep detailed service records each time they service your car.......
  • Subscriber from MARLBOROUGH, MA wrote about a local auto repair shop: In January 2008 3 guys who previously worked at Import Auto Services on Maple Street..........
  • Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop: They do excellent reliable on short notice work, but I suspect not cheaply, though I..........
  • Subscriber from BOXFORD, MA wrote about a local auto repair shop: I used to take my car to IRA Lexus, but I get the same service..........
  • Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop: Dont have their phone number. Maintenance on transmission done at very reasonable cost plus some..........
  • Subscriber from LYNN, MA wrote about a local auto repair shop: I wish Mullys had Sunday hours, as thats my best time to bring the car..........
  • Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop: More expensive than a private mechanic but definitely worth it for complex repairs.......




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