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Trombly Brothers received 20 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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141 Sutton St
North Andover, MA
Phone: 978-683-1031
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
20 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from MEDFORD, MA wrote about a local auto repair shop:
Lots of experience and able to resolve many complex problems. Extremely fair and they backup..........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Excellent service! They take great care of our cars. Fix things right and dont recommend..........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
Well trained staff. Professional........
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Subscriber from TAUNTON, MA wrote about a local auto repair shop:
Like any other dealership, repairs are expensive. Brakes on a corolla were $1,500. Much cheaper..........
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Subscriber from WINCHESTER, MA wrote about a local auto repair shop:
Unlike the Toyota dealers we have used, Joe Silva only does the reparis and maintenance..........
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Subscriber from MILTON, MA wrote about a local auto repair shop:
Not only did this repair shop fix my car for a lower cost than previous..........
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
Have been going to Bob since 2000. No regrets, no complaints. Highly recommended.......
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Subscriber from WINTHROP, MA wrote about a local auto repair shop:
Peppi has repaired our auto numerous times and he is honest and fair. He does..........
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Subscriber from NEWTON, MA wrote about a local auto repair shop:
Great service, honest advice........
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Subscriber from WINCHESTER, MA wrote about a local auto repair shop:
Trustworthy. One of Georges guys cobbled together a repair once using a spring from the..........
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Subscriber from LYNN, MA wrote about a local auto repair shop:
HES THE BEST IN THE CITY ITS A FAMILY RUN BUSINESS ROD DELAND TOOK OVER..........
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Subscriber from REVERE, MA wrote about a local auto repair shop:
Comfortable to work with Knowledgeable........
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Subscriber from READING, MA wrote about a local auto repair shop:
Does great work and hes honest! The 2 most important qualities in an auto mechanic..........
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