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Auto Clinic received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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17 Nashua Rd Rte 111
Pepperell, MA
Phone: 978-433-8200
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
12 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from SALISBURY, MA wrote about a local auto repair shop:
Great mechanics at a very fair price.......
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Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
Amazing--very good, thorough, and take time to explain things and check up on previously done..........
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Subscriber from NATICK, MA wrote about a local auto repair shop:
Always available when needed, complete work quickly, very reasonable.......
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Subscriber from MOODY, ME wrote about a local auto repair shop:
Wonderful shop! Been going to them for 25 years. Never a problem, always a perfect..........
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Subscriber from CHELMSFORD, MA wrote about a local auto repair shop:
Expensive.......
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
They really care about their customers and about doing the work right the first time...........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
All the service at Rons Tire is superior in comparison to all other local tire..........
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Subscriber from WOBURN, MA wrote about a local auto repair shop:
They have done most of my car work the last 10 years or so. Always..........
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Subscriber from SCITUATE, MA wrote about a local auto repair shop:
Everyone is very helpful at the shop. They go out of their way to make..........
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Subscriber from BOSTON, MA wrote about a local auto repair shop:
Mark is an amazing mechanic. If you own a BMW, Porsche, or Audi, this should..........
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Subscriber from HANOVER, MA wrote about a local auto repair shop:
We get high quality service at a fair price. If work is needed, appropriate options..........
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Subscriber from CONCORD, MA wrote about a local auto repair shop:
Friendly and helpful staff.......
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Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
Great service: honest, skilled, and very fairly priced - how often can you say that..........
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Subscriber from FOXBORO, MA wrote about a local auto repair shop:
Excellent service. Gave me a free rental car to use for the day after it..........
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