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Colonial Tire & Service Center received 14 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

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13 Wilkens Dr
Plainville, MA
Phone: 508-699-8897
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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Does shop get CHECKBOOK's top rating ( ) for price? |
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| Number of customer survey ratings: |
14 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Cost high - charge over list for parts but helpful and reliabile.......
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Subscriber from BILLERICA, MA wrote about a local auto repair shop:
Pattersons fixed my dislocated clutch linkage and a failed radiator hose clamp for $25.00, promptly..........
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Subscriber from NEEDHAM HGTS, MA wrote about a local auto repair shop:
Our 1999 Taurus had a brake line problem a week after its 90,000 mile check-up...........
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Subscriber from KINGSTON, MA wrote about a local auto repair shop:
Honest!.......
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Subscriber from MEDFORD, MA wrote about a local auto repair shop:
They performed admirably and it cost less than they originally estimated........
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Subscriber from WESTFORD, MA wrote about a local auto repair shop:
Its a small shop but theyre very knowledgeable, fair and above all HONEST. Work is..........
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Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Excellent service! They take great care of our cars. Fix things right and dont recommend..........
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Subscriber from HALIFAX, MA wrote about a local auto repair shop:
Hi, I have been using them since they opened their business and could not be..........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
They have a national reputation to uphold. Honest, fair, and great diagnosticians. Good guys, all........
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Subscriber from BEDFORD, MA wrote about a local auto repair shop:
Please note, they are no longer in Burlington. THey are now in Bedford........
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Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
They are a pleasure to deal with........
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Subscriber from NEWTON HLDS, MA wrote about a local auto repair shop:
expensive.......
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Subscriber from SALEM, MA wrote about a local auto repair shop:
Can always depend on them. They stand behind their work 100%........
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Subscriber from ALLSTON, MA wrote about a local auto repair shop:
I was quite satisfied with the brake replacement and oil changes they did. Prices are..........
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