 |
Mastria Buick Cadillac GMC received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
1525 New State Hwy
Raynham, MA
Phone: 508-880-7000
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
11 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
These guys are honest and work hard to keep cars running well -- a positive..........
-
Subscriber from WAKEFIELD, MA wrote about a local auto repair shop:
Very honest people who do the job right the first time. They always tell you..........
-
Subscriber from ARLINGTON, MA wrote about a local auto repair shop:
First-rate mechanic(s), and the only auto repair place Ive ever gone to that didnt try..........
-
Subscriber from MEDFORD, MA wrote about a local auto repair shop:
When I moved to Boston I had the good fortune to be referred to A&M..........
-
Subscriber from SWAMPSCOTT, MA wrote about a local auto repair shop:
Good old-fashioned personalized service........
-
Subscriber from ARLINGTON, MA wrote about a local auto repair shop:
Honest. Great work........
-
Subscriber from GLOUCESTER, MA wrote about a local auto repair shop:
Very Expensive. Recommend services and repairs which may not be necessary........
-
Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Very competent and reliable mechanics. Reasonable prices. Will let you know immediately if the problem..........
-
Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Gave me a free to and from work ride in their passenger van. Will do..........
-
Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Honest and knowledgeble. Another garage said I needed expensive repairs. The mechanics at Heritage fixed..........
-
Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
Well trained staff. Professional........
-
Subscriber from DANVERS, MA wrote about a local auto repair shop:
First class job each and every time for all of our Acuras..we hve 4 of..........
|
|
|
 |