 |
Herb Chambers Lexus received 39 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.

|
 |
25 Providence Hwy
Sharon, MA
Phone: 781-255-2000
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
Does shop get CHECKBOOK's top rating ( ) for price? |
... answers available |
|
| Number of customer survey ratings: |
39 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from SUDBURY, MA wrote about a local auto repair shop:
Honest and reasonable........
-
Subscriber from WAYLAND, MA wrote about a local auto repair shop:
Consistently do a reliable good job and the waiting facilities are comfortable, quiet and there..........
-
Subscriber from LINCOLN, MA wrote about a local auto repair shop:
The address is out of date. They are on So Great Rd.......
-
Subscriber from BOSTON, MA wrote about a local auto repair shop:
Parts ordered on time, work performed in a timely manner........
-
Subscriber from HYDE PARK, MA wrote about a local auto repair shop:
I feel confident having Junior fix my cars.......
-
Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
Frank is the sole owner and is always very reliable. Never suggest unnecessary repairs, makes..........
-
Subscriber from TAUNTON, MA wrote about a local auto repair shop:
Like any other dealership, repairs are expensive. Brakes on a corolla were $1,500. Much cheaper..........
-
Subscriber from CARVER, MA wrote about a local auto repair shop:
I have used this family run shop for 10+ years as have many of my..........
-
Subscriber from LEXINGTON, MA wrote about a local auto repair shop:
Gave me a free to and from work ride in their passenger van. Will do..........
-
Subscriber from MEDFORD, MA wrote about a local auto repair shop:
I am very happy with the work done by this mechanic. He gives you options..........
-
Subscriber from DOVER, MA wrote about a local auto repair shop:
Great mechanic for VW and Audi.......
-
Subscriber from NEWTON CENTER, MA wrote about a local auto repair shop:
Having an auto repair shop you can absolutely trust is invaluable!.......
-
Subscriber from BELMONT, MA wrote about a local auto repair shop:
A fair, honest and reasonable mechanic! A tough combination to find........
-
Subscriber from NUTTING LAKE, MA wrote about a local auto repair shop:
Repairs not cheap, but mechanics competent. Facility is very convenient for workdays with Wifi and..........
-
Subscriber from BEDFORD, MA wrote about a local auto repair shop:
Please note, they are no longer in Burlington. THey are now in Bedford........
-
Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
Brian can be a bit testy, but the work is excellent and very fairly priced...........
|
|
|
 |