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Mike's Automotive Services received 16 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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1 Union Sq
Somerville, MA
Phone: 617-623-1009
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
16 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from MILTON, MA wrote about a local auto repair shop:
More than fair in charges.......
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Subscriber from NEEDHAM, MA wrote about a local auto repair shop:
Quality work, trustworthy, and you always deal directly with the owner........
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Subscriber from BOXFORD, MA wrote about a local auto repair shop:
I used to take my car to IRA Lexus, but I get the same service..........
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Subscriber from FRAMINGHAM, MA wrote about a local auto repair shop:
In the past I have had my car serviced at the Yoyota dealer I will..........
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Subscriber from DORCHESTR CTR, MA wrote about a local auto repair shop:
Excellent at diagnosing problems........
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Subscriber from SOMERVILLE, MA wrote about a local auto repair shop:
I have taken my car to Mikes for over 10 years and have only good..........
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Subscriber from WELLESLEY, MA wrote about a local auto repair shop:
Very honest appraisals and recommendations of when it is worth it to execute a repair..........
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Subscriber from HOPKINTON, MA wrote about a local auto repair shop:
Mike Leland and his crew are consumate professionals. Courteous. They will go out of their..........
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Subscriber from WALTHAM, MA wrote about a local auto repair shop:
Sam will also find you a second hand car at the price you want -..........
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Subscriber from ROSLINDALE, MA wrote about a local auto repair shop:
Pricey but good.......
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