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Country Motors received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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107 Ipswich Rd
Topsfield, MA
Phone: 978-887-2821
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
... answers available |
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| Number of customer survey ratings: |
17 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Complaint rate: |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
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| Firm's record with Better Business Bureau: |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from ROSLINDALE, MA wrote about a local auto repair shop:
Pricey but good.......
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Subscriber from WESTWOOD, MA wrote about a local auto repair shop:
very professional, always stands behind his work.......
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Subscriber from WELLESLEY, MA wrote about a local auto repair shop:
The best around...........
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Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Shuttle service, rentals available.......
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Subscriber from LINCOLN, MA wrote about a local auto repair shop:
The address is out of date. They are on So Great Rd.......
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Subscriber from BRIGHTON, MA wrote about a local auto repair shop:
A local auto mechanic shop and a Subaru dealerships service department could not fix my..........
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Subscriber from BROOKLINE, MA wrote about a local auto repair shop:
Great place. Friendly service. Very accommodating. Great work........
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Subscriber from HALIFAX, MA wrote about a local auto repair shop:
Hi, I have been using them since they opened their business and could not be..........
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Subscriber from PINEHURST, MA wrote about a local auto repair shop:
I have been using them since 1990 and now that the mechanic is the owner,..........
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Subscriber from BURLINGTON, MA wrote about a local auto repair shop:
Excellent work.......
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Subscriber from BELMONT, MA wrote about a local auto repair shop:
A fair, honest and reasonable mechanic! A tough combination to find........
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Subscriber from NEWTON, MA wrote about a local auto repair shop:
I already rated this but goofed and checked not recommend when I meant to recommend..........
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Subscriber from CAMBRIDGE, MA wrote about a local auto repair shop:
Have been doing virtually exclusive business here for 15 years........
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