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Boston Volkswagen received 31 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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43 N Beacon St
Watertown, MA
Phone: 617-783-1300
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
31 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Number of complaints on file at local government consumer offices: |
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| Complaint rate: |
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| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
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| Firm's record with Better Business Bureau: |
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| Hourly labor rate for major mechanical repairs: |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| Is shop authorized to perform emissions repairs? |
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| What makes of vehicles does shop repair? |
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Lexus of Watertown, Watertown, MA
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Boston Volkswagen, Watertown, MA
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Charles River Saab, Watertown, MA
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Toyota of Watertown, Watertown, MA
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Perfection Auto Body/Penta Auto Body, Watertown, MA
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Direct Tire & Auto Service, Watertown, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from AUBURNDALE, MA wrote about a local auto repair shop:
25 years of service for us. Honest, clear, professional, courteous. Willing to work on my..........
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Subscriber from NEWBURY, MA wrote about a local auto repair shop:
Great group of people - been going there for may years.......
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Subscriber from JAMAICA PLAIN, MA wrote about a local auto repair shop:
Good at preventive maintenance.......
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Subscriber from NEWTON HLDS, MA wrote about a local auto repair shop:
expensive.......
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Subscriber from DEDHAM, MA wrote about a local auto repair shop:
They are great. Dont try to sell/fix what doesnt need to be done........
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Subscriber from BELMONT, MA wrote about a local auto repair shop:
Unfortunately, Volvo service and repairs are always expensive! That said, the folks at Cinderella Carriage..........
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