More Than 150,000 Consumers Subscribe to CHECKBOOK to Find the Best Auto Insurance Companies and More ...

Subscribe to Boston Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on 16 local auto insurance companies.

CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local auto insurance company . Free Article


"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."


"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."

Consumer Reports for Boston.

                      A Consumers' CHECKBOOK Subscriber

When I look to hire a service in the Boston area, I check here first.

                      A Consumers' CHECKBOOK Subscriber

Lot's of information there, more then I expected.   My first thought is I wish I had known about Consumers Checkbook sooner as I certainly would have subscribed a while ago.  

                      A Consumers' CHECKBOOK Subscriber

I chose [a firm] because of their checkbook rating and they were superior... We are thrilled with the result, and the cost was reasonable as well.

                      A Consumers' CHECKBOOK Subscriber

I had an electrical problem with my "old" car (which can take a very long time to find and repair). I found this place through Checkbook... I will never need another auto mechanic, until he retires.

                      A Consumers' CHECKBOOK Subscriber

On the strength of the other positive [CHECKBOOK} reviews, we contacted [business name] when one of the springs on our door broke. Amazingly, the owner came in the next day and replaced not only the broken spring but several other items -- all for a very modest sum...

                      A Consumers' CHECKBOOK Subscriber

Hi.  I am thrilled with your service, thank you.

                      A Consumers' CHECKBOOK Subscriber
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Name Number of ratings Checkbook's top rating for quality () What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)" What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)"
1. 21st Century


Available exclusively to Boston Consumers' CHECKBOOK subscribers
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2. Amica Mutual


800-242-6422
279 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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3. Arbella


800-272-3552
97 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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4. Citizen's/Hanover


800-853-0456
52 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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5. Commerce


Local agent
444 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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6. Electric


800-342-5342
22 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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7. Encompass


Local agent
12 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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8. Illinois Farmers


Available exclusively to Boston Consumers' CHECKBOOK subscribers
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9. Liberty Mutual


800-837-5254
220 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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10. Metropolitan


800-638-2886
100 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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11. Norfolk & Dedham


Local agent
Available exclusively to Boston Consumers' CHECKBOOK subscribers
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12. OneBeacon/White Mountains


Local agent
35 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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13. Plymouth Rock


866-353-6292
76 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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14. Progressive


800-776-4737
Available exclusively to Boston Consumers' CHECKBOOK subscribers
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15. Quincy Mutual


Local agent
21 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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16. Safety


Local agent
133 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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17. Travelers/Premier


888-695-4625
69 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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18. USAA


800-531-8722
138 ratings Available exclusively to Boston Consumers' CHECKBOOK subscribers
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Sample Subscriber Comments & Reviews for Auto Insurance Companies in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.

  • Subscriber from IPSWICH, MA wrote about a local auto insurance company: Top notch coverage and service very reasonably priced.......
  • Subscriber from WESTON, MA wrote about a local auto insurance company: Our experience over the years has always been excellent. This years experience was atypical as..........
  • Subscriber from SHARON, MA wrote about a local auto insurance company: The best.......
  • Subscriber from ANDOVER, MA wrote about a local auto insurance company: Seems to have improved customer since the previous claim.......
  • Subscriber from BEVERLY, MA wrote about a local auto insurance company: I have been a member of USAA for over 20 years and they are, bar..........
  • Subscriber from ARLINGTON, MA wrote about a local auto insurance company: my car was hit twice in one month and liberty mutual was great both times!.......