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Arbella, |
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Citizen's/Hanover, |
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Commerce, |
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Electric, |
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Encompass, |
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Liberty Mutual, |
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Metropolitan, |
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Norfolk & Dedham, |
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OneBeacon/White Mountains, |
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Plymouth Rock, |
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Progressive, |
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Quincy Mutual, |
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Safety, |
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Travelers/Premier, |
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USAA, |
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See how Amica Mutual scored based on 205 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Whether or not firm received our top rating for quality?  |
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| Number of customer survey ratings: |
205 ratings |
| What percent of customers rated firm "superior" for "simplicity of claim procedures": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "speed of claim payment"? |
| What percent of customers rated firm "superior" for "adequacy of claim payment"? |
| What percent of customers rated firm "superior" for "courtesy and helpfulness of claim representatives"? |
| What percent of customers rated firm "superior" for "not unreasonably raising premium as a result of claim(s)": |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably raising premium as a result of claim(s)"? |
| What percent of customers rated firm "adequate" or "superior" for "not unreasonably cutting coverage as a result of claim(s)"? |
| And much more: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from BOSTON, MA wrote on 09/29/07
- We have been with AMICA for over 30 years and have always received great service........
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Subscriber from NEEDHAM, MA wrote on 09/18/07
- It is always a pleasure to deal with AMICA........
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Subscriber from NORTH ANDOVER, MA wrote on 08/01/07
- 2 out of 4 claims that we have filed with Amica have been denied. We..........
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Subscriber from NATICK, MA wrote on 10/19/06
- Staff are all patient and friendly with good service - and mostly helpful explanations about..........
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- See more comments at Boston Consumers' CHECKBOOK.
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