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Bicycle Exchange received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local bicycle repair shop.

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2067 Massachusetts Ave
Cambridge, MA
Phone: 617-864-1300
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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10 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated Bicycle Exchange "superior" for "doing work properly"? |
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| What percent of customers rated Bicycle Exchange "superior" for "letting you know cost early"? |
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The Cycle Loft, Burlington, MA
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Bikebarn, Whitman, MA
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Farina's, Watertown, MA
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Dedham Bike, Dedham, MA
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Norwood Bicycle Depot, Norwood, MA
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Western Cycle, Danvers, MA
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Pedal Power Bike & Ski, Acton, MA
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Landry's Bicycles, Norwood, MA
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International Bicycle Center, Newton Highlands, MA
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Chelmsford Cyclery, Chelmsford, MA
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Dave's Bike Infirmary, Milton, MA
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Community Bicycle Supply, Boston, MA
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Broadway Bicycle School, Cambridge, MA
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Ray & Sons Cycle & Ski, Maynard, MA
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Ace Wheelworks, West Somerville, MA
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Ipswich Cycle, Ipswich, MA
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Landry's Bicycles, Natick, MA
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Belmont Wheelworks, Belmont, MA
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The Bicycle Shop, Topsfield, MA
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Bikeway Source, Bedford, MA
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Bicycle Shops Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Bicycle Shops.
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Subscriber from WINCHESTER, MA wrote about a local bicycle repair shop:
On the spot repair for a very unusual hand cycle for our disabled child. Incredibly..........
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Subscriber from ANDOVER, MA wrote about a local bicycle repair shop:
They do minor repairs and adjustments while you wait - much more convenient than having..........
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Subscriber from NATICK, MA wrote about a local bicycle repair shop:
Great place to buy a bike or service a bike!.......
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Subscriber from WHITMAN, MA wrote about a local bicycle repair shop:
Local guys who know the products and can do repairs correctly. Been in buisness for..........
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Subscriber from WESTFORD, MA wrote about a local bicycle repair shop:
We have been using them for years with no problems........
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Subscriber from BOSTON, MA wrote about a local bicycle repair shop:
Good job with both sales and repair (including tune-ups). Will work on older bikes, unlike..........
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Subscriber from BOXFORD, MA wrote about a local bicycle repair shop:
Dave (owner) is incredibly nice, accomodating, and good at helping you select the right bike........
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Subscriber from BROCKTON, MA wrote about a local bicycle repair shop:
What they lack in personality, they make up for in service quality and knowledge of..........
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Subscriber from NATICK, MA wrote about a local bicycle repair shop:
Very helpful. Able to demonstrate products well. Made repairs at reasonable cost, delivered my bike..........
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Subscriber from NEWBURYPORT, MA wrote about a local bicycle repair shop:
The staff are knowledgeable and very helpful and the costs of a recent repair (tire..........
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