 |
Arrow Floor Carpet One Floor & Home received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local carpet or rug store.
|
 |
207 N Main St
Andover, MA
Phone: 978-247-6060
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Number of customer survey ratings: |
13 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
|
| What percent of customers rated firm "superior" for "promptness of service"? |
|
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
|
| What percent of customers rated firm "superior" for "quality of products"? |
|
| What percent of customers rated firm "superior" for "variety of products"? |
|
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
|
| What percent of customers rated firm "superior" for "overall performance"? |
|
| Number of customer survey ratings: |
10 ratings |
| What percent of customers rated firm "superior" for "doing work properly on the first try"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "neatness of work"? |
|
| What percent of customers rated firm "superior" for "overall performance"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
|
|
 |
 |
 |
|
| · |
Creative Carpet, Framingham, MA
|
| · |
Arrow Floor Carpet One Floor & Home, Andover, MA
|
| · |
Empire Today,
|
| · |
Home Depot, Waltham, MA
|
| · |
Fashion Carpets, Norwood, MA
|
| · |
Framingham Carpet Center, Framingham, MA
|
| · |
Landry & Arcari Oriental Rugs & Carpeting, Salem, MA
|
| · |
Merrimac Rug @ Durkins, Lowell, MA
|
| · |
Post Road Carpet Center, Marlborough, MA
|
| · |
B & D House of Carpets, Burlington, MA
|
| · |
Dover Rug & Home, Natick, MA
|
| · |
Home Depot,
|
| · |
Home Depot, Tewksbury, MA
|
| · |
Village Carpet Shop, Reading, MA
|
| · |
Melrose Oriental Rug, Melrose, MA
|
| · |
Hastings Floor Covering, Groveland, MA
|
| · |
Keene Carpet, Burlington, MA
|
| · |
Glover's Floor Coverings, Gloucester, MA
|
| · |
Gregorian Rugs, Newton Lower Falls, MA
|
| · |
Post Road Carpet One Floor & Home, Acton, MA
|
|
many more......
|
|
|
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Carpet Stores/installers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Carpet Stores/installers.
-
Subscriber from DANVERS, MA wrote about a local carpet or rug store:
We have purchased many rugs from Landry and Arcari with wonderful results. We have had..........
-
Subscriber from PEABODY, MA wrote about a local carpet or rug store:
These people know their product, their customers and they try to provide great customer service...........
-
Subscriber from ROCKPORT, MA wrote about a local carpet or rug store:
Very pleasant to deal with, no pressure staff, large selection.......
-
Subscriber from BOXFORD, MA wrote about a local carpet or rug store:
We had an excellent buying experience at Pelletier. Their carpet installers were competent and very..........
-
Subscriber from CAMBRIDGE, MA wrote about a local carpet or rug store:
Helpful with full range of products. Good prices and prompt service including delivery and layout........
-
Subscriber from MERRIMAC, MA wrote about a local carpet or rug store:
Easy to shop, prices were the best after checking out 4 places, quality and selection..........
-
Subscriber from MILLIS, MA wrote about a local carpet or rug store:
Excellent company with good prices........
-
Subscriber from NEWTON, MA wrote about a local carpet or rug store:
I priced a particular Shaw carpet (installation with pad, removal of old carpet and some..........
-
Subscriber from DORCHESTER, MA wrote about a local carpet or rug store:
These guys (brothers?) are super nice & helpful. Theyve bent over backwards to help me........
-
Subscriber from CLINTON, MA wrote about a local carpet or rug store:
Shopped several metrowest stores before discovering Carpet Carousel. Store rather small but very pleasant and..........
-
Subscriber from BILLERICA, MA wrote about a local carpet or rug store:
AJ Rose was patient with me and very easy to deal with. The prices were..........
|
|
|
 |
