An incompetent carpet or rug cleaning job can result at best in a waste of money, at worst in the destruction of your carpet-with mildew, loosened backing, bleeding dyes, distorted pile, or other problems. Our ratings of 47 area carpet and rug cleaners will help you find a firm to do the work, and our article will tell you how to work with a firm, explain what you can do on your own, and describe problems neither you nor even a competent professional are likely to be able to cure.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Boston Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Carpet & Rug Cleaners

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Carpet & Rug Cleaners Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Carpet & Rug Cleaners.

• Subscriber from PLYMOUTH, MA wrote Another Cleaner: Good people. I would recommend Mike to anyone........
• Subscriber from WINCHESTER, MA wrote Another Cleaner: Highly recommend........
• Subscriber from HANOVER, MA wrote Another Cleaner: Very patient service even tho we did not call for our cleaned rugs for 9..........
• Subscriber from BOSTON, MA wrote Another Cleaner: Have used them in the past, but the most recent cleaning was sub-par........
• Subscriber from RANDOLPH, MA wrote Another Cleaner: Excellent, professional service! I was very satisfied with the quality of their service and the..........
• Subscriber from COHASSET, MA wrote Another Cleaner: Kennedy has really improve over the last few years. The service person was excellent. Our..........
• Subscriber from NATICK, MA wrote Another Cleaner: Had carpets cleaned at our just-purchased house before we moved in---they were easy to work..........
• Subscriber from WINCHESTER, MA wrote Another Cleaner: Competive pricing.......
• Subscriber from FOXBORO, MA wrote Another Cleaner: Best job ever seen.......
• Subscriber from CAMBRIDGE, MA wrote Another Cleaner: Rugs and upholstery looked great, but left residue protector spray all over the floor. Overall..........
• Subscriber from BURLINGTON, MA wrote Another Cleaner: rugs were not cleaned well the first time; company did offer immediately to reclean the..........
• Subscriber from NEEDHAM, MA wrote Another Cleaner: 2nd time I've used them. Thorough cleaning. Will use again........
• Subscriber from CAMBRIDGE, MA wrote Another Cleaner: A great find!.......
• Subscriber from ANDOVER, MA wrote Another Cleaner: Very pleasant and professional. Couldn't be more pleased with the quality of work. Highly recommend.......
• Subscriber from CLINTON, MA wrote Another Cleaner: Seemed like a "quickie" cleaning of sofa and chair. Felt we could do at least..........
• Subscriber from CLINTON, MA wrote Another Cleaner: Cleaned a Sherrill white upholstered sofa and love seat. Technician's attitude was decidedly negative from..........
• Subscriber from HAVERHILL, MA wrote Another Cleaner: We have used many different carpet and upholstery cleaners in the past 20 years and..........
• Subscriber from SOUTH EASTON, MA wrote Another Cleaner: He was very thorough. He cleaned under the furniture and got into the corners and..........
• Subscriber from NEWTON, MA wrote Another Cleaner: I've used them for years. They are excellent - reliable, friendly, competent, - all those..........
• Subscriber from BROOKLINE, MA wrote Another Cleaner: A dream of good, honest, old-fashioned rug-cleaning service. They give you a tour of their..........
• Subscriber from SOUTHBOROUGH, MA wrote Another Cleaner: I like the fact that they use a dry treatment therefore you can do it..........
• Subscriber from WESTFORD, MA wrote Another Cleaner: I have used Nu-Mode for over 20 years every 6 months. They do an awesome..........
• Subscriber from CARLISLE, MA wrote Another Cleaner: We've used Fred's services several times over the years, and been pleased every time; I'm..........