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Monday, November 23, 2009
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Boston Consumers' CHECKBOOK > Carpet & Rug Cleaners > Alec's Carpet & Upholstery Cleaning
 
Boston Consumers' CHECKBOOK > Carpet & Rug Cleaners
Alec's Carpet & Upholstery Cleaning
659 Richard A Fitts Dr
Abington, MA
Phone: 781-871-1415

See how Alec's Carpet & Upholstery Cleaning scored based on 51 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Alec's Carpet & Upholstery Cleaning?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 51 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Alec's Carpet & Upholstery Cleaning "superior" for "doing work properly"?
What percent of customers rated Alec's Carpet & Upholstery Cleaning "superior" for "starting and completing work promptly"?
What percent of customers rated Alec's Carpet & Upholstery Cleaning "superior" for "letting you know cost early"?
What percent of customers rated Alec's Carpet & Upholstery Cleaning "superior" for "advice on service options and costs"?
What percent of customers rated Alec's Carpet & Upholstery Cleaning "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from SOUTH EASTON, MA wrote on 08/25/08
He was very thorough. He cleaned under the furniture and got into the corners and..........
Subscriber from DORCHESTER CENTER, MA wrote on 09/11/07
Very patient service even tho we did not call for our cleaned rugs for 9..........
Subscriber from CLINTON, MA wrote on 03/31/07
Cleaned a Sherrill white upholstered sofa and love seat. Technician's attitude was decidedly negative from..........
See more comments at Boston Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.








 
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