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Apex Computers, Malden, MA |
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Apple Store, Salem, NH |
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Apple Store, Peabody, MA |
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Apple Store, Cambridge, MA |
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Apple Store, Chestnut Hill, MA |
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Best Buy, Watertown, MA |
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Best Buy, Salem, NH |
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Best Buy, North Attleboro, MA |
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Best Buy, Nashua, NH |
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Best Buy, Dedham, MA |
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Best Buy, Danvers, MA |
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Best Buy, Cambridge, MA |
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Best Buy, Braintree, MA |
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Best Buy, |
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Best Buy, Framingham, MA |
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Best Buy, Brockton, MA |
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CompUSA, |
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CTS Computers, Newton, MA |
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CTS Computers, Raynham, MA |
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Dell, |
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Gateway, |
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Micro Center, Cambridge, MA |
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Staples, Needham Heights, MA |
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Staples, Natick, MA |
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Staples, Waltham, MA |
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All locations combined
See how Apple Store scored based on 158 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
158 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from ARLINGTON, MA wrote on 11/14/09
- Easy repair service. Knowledgeable workers........
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Subscriber from ANDOVER, MA wrote on 09/25/09
- Apple products are all too expensive, but we have been Mac people from the beginning,..........
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Subscriber from CHESTNUT HILL, MA wrote on 08/15/09
- I was told I didn't need to purchase some software I was considering - a..........
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Subscriber from SHERBORN, MA wrote on 08/06/08
- Dedicated storese with knowledgeable employees for high-tech products is a great idea (CompUSA was a..........
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Subscriber from BOSTON, MA wrote on 07/06/08
- Love the Apple Store. If only their stuff wasn't so darned expensive........
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Subscriber from FRANKLIN, MA wrote on 01/04/07
- Very helpful staff.......
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Subscriber from PEABODY, MA wrote on 09/27/06
- Very helpful on services even when a purchase hass't been made.......
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- See more comments at Boston Consumers' CHECKBOOK.
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