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Subscribe to Boston Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Crate & Barrel and 55 other local furniture stores.

How does Crate & Barrel Rate?
Crate & Barrel received 19 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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  • Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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 Crate & Barrel
1045 Massachusetts Ave
Cambridge, MA
Phone: 617-547-3994


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What can Consumers' CHECKBOOK tell you about Crate & Barrel?
Firm Specific Info
Areas Firm Serves:
Products Firm Carries:
CHECKBOOK Ratings
Number of customer survey ratings: 19 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Local Furniture Stores
· Circle Furniture, Cambridge, MA
· Crate & Barrel, Cambridge, MA
many more......

 
Sample Subscriber Comments & Reviews for Furniture Stores in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Furniture Stores Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Furniture Stores.

  • Subscriber from ACTON, MA wrote about a local furniture store: Have used several times over the years. Last year, picked up piece rather than delivered...........
  • Subscriber from NEWTON, MA wrote about a local furniture store: Wonderful quality. Prices are high, but if you shop during their sales, the prices are..........
  • Subscriber from WESTWOOD, MA wrote about a local furniture store: I would not buy any furniture except fom Warmington.......




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