Hardware Stores in Boston , MA

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Sunday, March 21, 2010

Who Rates Best (& Worst) in the Boston Area? Now You'll Know.

Hardware Stores in Boston, MA and Nearby

Our research finds that Home Depot and Lowe's offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.

From Boston Consumers' CHECKBOOK Magazine

	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
			for quality	for price
1.	Charles St Supply & True Value 54 Charles St Boston, MA 617-367-9046	14 ratings	How does "Charles St Supply & True Value" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
2.	Economy Hardware & Home Center 219 Massachusetts Ave Boston, MA 617-536-4280	35 ratings	How does "Economy Hardware & Home Center" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
3.	Home Depot 5 Allstate Rd - South Bay Mall Boston, MA 617-442-6110	45 ratings	How does "Home Depot" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
4.	Parks Paint & Hardware 233 Newbury St Boston, MA 617-536-0913	10 ratings	How does "Parks Paint & Hardware" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
5.	Warren Electric & Hardware 470 Tremont St Boston, MA 617-426-7525	15 ratings	How does "Warren Electric & Hardware" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
6.	Charles St Supply & True Value 54 Charles St Boston, MA 617-367-9046	14 ratings	How does "Charles St Supply & True Value" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
7.	Green's Hardware & Paint 308 Washington St Wellesley, MA 781-431-8877	19 ratings	How does "Green's Hardware & Paint" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
8.	Home Depot 60 Walkers Brook Dr Reading, MA 781-944-6423	23 ratings	How does "Home Depot" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
9.	Hingham Lumber 165 Chief Justice Cushing Hwy Cohasset, MA 781-749-4200	15 ratings	How does "Hingham Lumber" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
10.	Home Depot 235 Independence Way Danvers, MA 978-750-8883	13 ratings	How does "Home Depot" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
11.	Home Depot 715 Crescent St Brockton, MA 508-427-9970	14 ratings	How does "Home Depot" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
12.	Aubuchon Hardware 10 Merchants Way #C Middleboro, MA 508-947-4531	11 ratings	How does "Aubuchon Hardware" rate compared to other hardware stores in Boston , MA? Subscribe Boston Consumers' CHECKBOOK Magazine to find out.


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Sample Subscriber Comments/Reviews About Hardware Stores

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.

Subscriber from ARLINGTON, MA wrote Another Store: Friendly and helpful advice........
Subscriber from NORWOOD, MA wrote Another Store: Excellent hardware store. Very good personalized service. I highly recommend Harvey's for almost everything........
Subscriber from NEWTON CENTER, MA wrote Another Store: Very helpful........
Subscriber from ARLINGTON, MA wrote Another Store: Hard to find someone to help you find and/or select products or to get advice..........
Subscriber from LINCOLN, MA wrote Another Store: Forget the local bar or pub - Shattucks is the local place where everyone knows..........
Subscriber from BRAINTREE, MA wrote Another Store: You get what you pay for... low price, poor quality, disappearing sales staff, impossible to..........
Subscriber from BOSTON, MA wrote Another Store: It's amazing that such a small store manages to have everything one could possibly want...........
Subscriber from BOSTON, MA wrote Another Store: All the problems of a big chain, etc. but a little better than Home Depot..........
Subscriber from STONEHAM, MA wrote Another Store: Staff was readily available to answer questions and direct you toward products you wanted without..........
Subscriber from NEWTON CENTER, MA wrote Another Store: This is a wonderful, old-time hardware store, with lots of products and knowledgeable, helpful staff........
Subscriber from ARLINGTON, MA wrote Another Store: Not particularly friendly and helpful. They do it rather begrudgingly.......
Subscriber from RANDOLPH, MA wrote Another Store: I HAD SCREEN REPAIRED AND THEY LOST PAPERWORK. THEY ALSO LOST SCREEN AND I HAD..........
Subscriber from CHELMSFORD, MA wrote Another Store: a realiable hardware store which is not so large that you need a long time..........
Subscriber from MEDFORD, MA wrote Another Store: This store is an absolute mess. Poorly organized. Overcrowded with stuff in aisles, lying around,..........
Subscriber from LINCOLN, MA wrote Another Store: THE hardware stor for Cambridge. A real old-fashioned hardware store where the staff really knows..........
Subscriber from WATERTOWN, MA wrote Another Store: I felt like a stranger in the store........
Subscriber from WAKEFIELD, MA wrote Another Store: Huge hardware store. If you can't find it anywhere else go to O'conner's they have..........
Subscriber from RANDOLPH, MA wrote Another Store: Excellent and knowlegeable staff!.......
Subscriber from CAMBRIDGE, MA wrote Another Store: A real old fashioned hardware store. Nothing fancy, great advice........
Subscriber from NORWOOD, MA wrote Another Store: Home Depot in Norwodd has been very poor EVERY time deal with them. Something is..........
Subscriber from BELMONT, MA wrote Another Store: Getting help can be very difficult...........
Subscriber from RANDOLPH, MA wrote Another Store: Not a bad choice for a local hardware store........
Subscriber from WAYLAND, MA wrote Another Store: If you need help in this store, forget it. If you know exactly what you..........
Subscriber from BOSTON, MA wrote Another Store: Great local hardware store with superior service and advice........
Subscriber from BILLERICA, MA wrote Another Store: Best hardware store in America!.......
Subscriber from MILTON, MA wrote Another Store: What a friendly place !.......
Subscriber from NATICK, MA wrote Another Store: Very slow service and inadequately staffed. Long time problem that shows no signs of changing........
Subscriber from STONEHAM, MA wrote Another Store: Able to get assistance with minimal effort unlike the large hardware stores........
Subscriber from WATERTOWN, MA wrote Another Store: This is an independent store. It has the feel and attitude of personal service and..........
Subscriber from RANDOLPH, MA wrote Another Store: THEIR PRICES ARE HIGHER THAN THE OTHER GUYS........
Subscriber from BEDFORD, MA wrote Another Store: My favorite nearby hardware store!.......
Subscriber from LEXINGTON, MA wrote Another Store: The most amazing hardware store in the world........
Subscriber from SOMERVILLE, MA wrote Another Store: They broke half of the special orders I made, and gave very bad advice in..........
Subscriber from SOMERVILLE, MA wrote Another Store: Great local hardware store! They'll remember you next time you go........
Subscriber from BROOKLINE, MA wrote Another Store: A great neighborhood resource. Staff are exceptionally customer-oriented........
Subscriber from CAMBRIDGE, MA wrote Another Store: These people will go to incredible lengths to help you out even if the total..........
Subscriber from ROSLINDALE, MA wrote Another Store: I'm often walking around looking for someone to help, and it is not always helpful........
Subscriber from BEDFORD, MA wrote Another Store: Also a close hardware store.......
Subscriber from BRAINTREE, MA wrote Another Store: Convenient, hardworking staff, always helpful!.......
Subscriber from CAMBRIDGE, MA wrote Another Store: Hard to find people to talk to and ask questions........
Subscriber from WAYLAND, MA wrote Another Store: I only go to this store when I have to. For the 20 years I've..........
Subscriber from MEDFORD, MA wrote Another Store: Very knowledgeable staff can offer good advice on materials and how-to fix things.......
Subscriber from CHELMSFORD, MA wrote Another Store: some employees are helpful, but I have had poor service on a few occasions. Young..........
Subscriber from LINCOLN, MA wrote Another Store: Their knowledge and service are an amazing contrast to the lack of both in so..........
Subscriber from CAMBRIDGE, MA wrote Another Store: Excellent selection,knowledgeable staff, reasonable prices........
Subscriber from LEXINGTON, MA wrote Another Store: Customer service has definitely improved........
Subscriber from WINCHESTER, MA wrote Another Store: I don't care if winter hill is the zip. They are in somerville. Being pedantic..........
Subscriber from SHERBORN, MA wrote Another Store: just a great li'l ol' small-town hardware store.......
Subscriber from MANSFIELD, MA wrote Another Store: Very helpful giving suggestions and tips on household maintenance problems.......
Subscriber from RANDOLPH, MA wrote Another Store: This company doesn't seem to care whether or not you come back to their store!.......

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