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Dickson Brothers, Cambridge, MA |
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Economy Hardware & Home Center, Cambridge, MA |
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Inman Square Hardware, Cambridge, MA |
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Pills Hardware, Cambridge, MA |
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Tag's Ace Hardware, Cambridge, MA |
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249 Walden St
Cambridge, MA
Phone: 617-876-4755
See how Masse Hardware scored based on 90 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Products Firm Carries: |
| Number of customer survey ratings: |
90 ratings |
| What percent of customers rated firm "superior" for "advice on choice and use of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "promptness of service"? |
| What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? |
| What percent of customers rated firm "superior" for "quality of products"? |
| What percent of customers rated firm "superior" for "variety of products"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated firm "superior" for "ease of looking at/testing products"? |
| What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? |
| What percent of customers rated firm "superior" for "overall performance"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
| Complaint rate: |
| Number of complaints on file at Better Business Bureau: |
| Complaint rate: |
| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from CAMBRIDGE, MA wrote on 07/13/09
- If there was a higher rating than Superior, I would use that. Best vendor of..........
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Subscriber from LEXINGTON, MA wrote on 09/27/08
- The most amazing hardware store in the world........
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Subscriber from LINCOLN, MA wrote on 07/16/08
- THE hardware stor for Cambridge. A real old-fashioned hardware store where the staff really knows..........
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Subscriber from CAMBRIDGE, MA wrote on 09/26/07
- A real old fashioned hardware store. Nothing fancy, great advice........
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Subscriber from CAMBRIDGE, MA wrote on 10/03/06
- These people will go to incredible lengths to help you out even if the total..........
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- See more comments at Boston Consumers' CHECKBOOK.
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